mydentist, St. John Street, Whitland

Signed up for private dental care today, after years of being with NHS under same Dental Practice. Unfortunately that’s the way things are going with private health care taking over from NHS.Never had any problems with appointments or the way I’ve been treated and I know this will continue.Thanks to Angela, on reception, for all her help and transition from NHS to private.

Arrived for my family appointment this afternoon only to find the premises was closed. No phone call or text to inform me. This is now the third appointment on the trot which they have cancelled without notifying me. I should be billing them for loss of earnings. My children haven’t seen a dentist for well over 3 years now as every ‘missed’ appointment results in another six month wait for the next one. Absolute shambles.

I had been suffering excruciating pain from a Broken Molar. NHS 111 started the process. On a Saturday. Early morning Sunday triage call. Monday morning call from My Dentist in Whitland. What a professional team. Throughout my arrival and treatment.I would like to thank all involved for relieving my pain. Covid has put so much pressure on the whole country. Well done My Dentist.

Probably the best news that this practice has gone private. Been a NHS patient for years there but definitely will not go there for private treatment. Had more cancellation than British Rail.

Sadly they're not taking any more NHS, I have a broken tooth and bank balance so I can't afford private care (after paying NI for 30 years)

Shocking ! , I've been waiting a year for my appointment , and when I phone to make sure it was still today, They tell me It has been cancelled because the dentist I use left 6 months ago. They haven't had the decency to contact me. And to rub it in, they tell me I have to phone back in 5 months to see if there is another dentist that will see me

I have been with dentist for year And for the first time I had the best experience Very Patient Polite Explained everything to me Sad thing about it All they will be leaving and of the month It’s a shame the girls couldn’t stay Because they are great

Came here for a emergency appointment after phoning 111 and being unable to eat or sleep due to a infection in my wisdom tooth (spitting out green pus and blood) older receptionist was not very friendly and quite rude mannered when I was speaking to a younger more friendly receptionist anyway after that I was taken through to the dentist who touched the tooth twice and said everything was ok I have left this dentist in pure agony only to be told I’m fine the dentist did not even properly examine my tooth not happy with this service would not come here privately or emergency again. If I could give less than one star I would I hope this was a one off experience but judging by other reviews it is not.