Use The Sun Ltd

They installed my solar panels. My 12 380W panels produced 28 kwh of electricity on best day which exceeded my expectations. They were also one of the few willing to install Enphase micro-inverters. I had to wait for batteries couple of months as there is a shortage. Batteries have been installed now. Great communication with sales rep who responded quickly. Engineers have done great work, everything looks neat and works. Price was good as well. I would definitely recommend them.

I don't like to leave negative reviews and have capped my review at two star as we didn't get as far as getting the panels fitted before things went wrong. If you choose to use this company, then you might want to be aware of the following.Sales rep was friendly and I picked the company as he was not pushy. However, after agreeing an install date within the month, every thing was very slow with poor communication. After signing the contract, it took several days, a few messages and finally I got hold of the office to book an Install date. Not impressed I was doing the chasing.Approaching the install date I only had verbal confirmation and again made several calls to confirm, when eventually the right person was in the office, the day before the scaffolding was due, I was told the battery was not available and they didn't know when it would be in stock and so they were cancelling the install. In fairness I knew there might be a slight delay and was told this could be added later. I was not expecting a full cancellation.I was then told they would speak to the sales rep to see what I had been told about this later battery install. Then things got really odd. I was told the engineer and sales rep disagreed on placement of the panels. For this reason no scaffolding plans had been created that had not been booked either (at this point it was due in 15 hours time..). I was told it was the sales rep's problem to sort out and he would be in touch. I couldn't believe how unprofessional this company was being. Manager didn't seem to care that no one was in charge of the project. At this point I cancelled the contract. They never contacted me to apologize or try to rescue the sale, which confirmed my decision.

We have had a PV system installed by Use The Sun after the company we were originally going to use went bust. I found UTS to be excellent, they kept us up to date, were very professional and turned the install around very quickly. I would highly recommend using them.

Just had my solar panels done on my home! They were amazing from start to finish! They answered all of my questions and were always happy to help me! The guys who installed it were so friendly and it was spotless when they left! Very happy, I will be recommending to all of my friends and family!

From initial phone call and site survey, to a fully running system with Tesla Powerwall in 2 weeks. Install was 2 days.All work was carried out by skilled conscientious workmen.My setup was a little different but Eddie worked with me and produced exactly what it wanted.The back office produced all the paperwork and certificates including the DNO for grid export.100% delighted with everything this company has done for me.Finally their price was very much the best I had been quoted.

Please avoid this despicable company!I wouldn’t have chose them but sadly our salesperson did - he has now removed himself from them.Spent £14,000 on an ASHP which has extreme costs and continual issues!They no nothing about set ups etcThey have walked way from helping AVOID AT ALL COSTS!I am taking this all the way with regulatory bodies and will take this all the way legally so do yourselves a favour and AVOID!Update : now discovered after 3 yrs the heat pump is undersized - so avoid these cowboys. Court case this Friday so SHAME On YOU!!

Within the last month, I had an air source heat pump installed from this company.Unfortunately, due to the energy crisis, the running cost have more or less doubled. So now I have had solar and battery installed by this company, it has brought my running cost right down again.Thank you Use The Sun.

Excellent company, have had solar panels and a battery installed, always willing to help and fix problems. Good install teams and support staff and quick responces to enquiries. Do wish you good luck with the business, and I am sure I will be asking for another battery next year! :)

My initial supplier went bust so we used Use The Sun through the HIES scheme. Wish we had of gone to Use The Sun in the first place! From initial contact through survey, install and after support, every stage has been excellent, install took 1 day for a 16 panel with battery system, clean, tidy work, had a few questions afterwards relating to the SEG Tariff, these were answered swiftly and concisely. Would definitely recommend to anyone thinking of using this company.