Burnside Car Store

Excellent customer service. We came over from Belfast to Glasgow to purchase a car and the guys even picked us up from the airport. Quality prices along with quality cars. Defo recommended. 1st plus service!

Bought a Porsche from this company and it was a pleasure to do business with them. From initial inquiry right through to driving the car away was an enjoyable and professional experience. The price for the car was the biggest surprise, couldn't find the same model with low mileage anywhere else on the web for the bargain price I paid. Top company and nice guys to boot!!

Having advertised my car privately on Autotrader I was contacted by Eric from Burnside Car Company offering to sell my car using their broker scheme. He was upfront about the selling price they would ask and how much I would get as seller. I feel that they were honest with me throughout the whole process. My car took a few weeks to sell, but they did as they said and I got a good price for my car. I would definitely recommend them to others.

I was in the market for a reasonably new executive saloon and had already visited several of the big name dealerships in the Glasgow area when I noticed several adverts for Burnside cars co. Managed to secure a minted 3 year old Audi A6 almost £2000 cheaper than the big places plus it is a one owner car with low miles and full history. Extremely happy with the car and confident in the warranty package and service provided by this garage, very professional but not pushy. Would definitely recommend this company without hesitation.

Please read this honest review before dealing with this company!Purchased a car from Dave, he was reluctant to sell to me as he didn't like the car I was part exchanging, someone else had offered him a nicer car as a part ex, but was left hanging whilst they made their decision on the BMW we were both looking to purchase. From a business perspective I understand this, however the way it was explained to me was as if my car was trash, and would never sell.Eventually Dave sold the car from me, and took my car as a Part Ex. Sale went through and we were both happy. Dave explained to me at the time that he only had one key, but he would send another in the post the week after (still haven't received it) and that the car came with a 6 month warranty (It didn't) and I would receive the warranty pack in the post also (I never did)After 18 days the car developed a major fault, transmission failure, ABS failure, the dash lit up with warning lights. I phoned Dave and explained the situation, and said as a result, I would be handing the car back to him as it is faulty (well within my rights in the Sales of Goods Act) to which he replied with 'No (swear word) way, you can take me to court, you're not getting your money back' not great after sales customer service in my opinion. He settled on getting the warranty company to fix my car, remember the 6 month warranty he claimed the car came with? He registered the warranty after I notified him of the fault, I phoned warrantywise the same day the fault occurred and they had no record of my car, my details or my VIN on their systems. To top it off, he only paid for a 3 month warranty.I took the car to a local garage where it received a number of fixes, multiple new parts needed (Please note that before this, I had already fixed parts of the car myself, for example, there were NO screws on the bottom of the bumper holding it up, so it was hanging down and dragging on the road, as a result, it is scratched badly and will need to be replaced) The garage phoned me and explained that the car was fixed, but the warranty company were only covering 1 part, 1!! And only 2 hours of labour. So I was left with a bill for the remainder, which I was infuriated about but it wasn't the garages fault, so I paid it.To cut this part short, as I keep exceeding the limit, Dave has refused to pay the remainder, he can't understand that the warranty have paid for part of the repairs and myself the other part. He has threatened police action against me attempting to 'fraud his business' so I am trying to resolve this issue externally now.All I can say about this company is, if you are looking for a good car, at a great price, they're great, just as long as you never have any issues with it, as the after sales customer service is the worst I have ever experienced, and I will never buy from them again, and I would urge anyone who is spending this much money, to spend just a little bit more and buy privately, or from a reputable dealer, as once this company takes your money, they want nothing to do with you or the faulty car they've sold you.

Very professional and friendly service. Colin was excellent and went above and beyond to help me find the right car within my budget. He explained everything at all points in the transaction and answered all my questions. I would heartily recommend the company to anyone looking for a car in the Glasgow area as I haven't found the personal but non-pushy service anywhere else in the larger dealerships.

Travelled from Belfast because this was the best deal we found for the spec of Golf we wanted, even with flight and ferry cost added in. Colin personally collected me from the airport (during rush hour) and then helped me sort out my insurance and car tax from his showroom. The attention to detail and customer service was like something you would expect from a big dealer...but with a personal touch. Very impressive. The parcel shelf had been removed during the valet but Colin ordered a replacement one for us which arrived to our home a couple of days later. I would definitely recommend Colin and Burnside Car Company.

Ross is Very helpfull and with any issues or problems he is there to help or advise and there is no pressure to buy any car would not hesitate to buy a car again from Burnside Auto's