Cherish Funeral Directors Ltd (Coalville)

What can I say? There aren’t enough stars to rate Cherish Funeral Directors!From the first contact, through to the final day of the funeral, and then on to the collection of the ashes, Cherish have been absolutely fantastic!Every single person that I spoke to in the company, either through personal contact, via telephone conversation or email, was professional, considerate, sensitive, understanding and empathetic towards my needs during a difficult period of extreme grief. I could not have chosen a better company to steer, advise and guide me through the process!I dealt with Trish, who guided me through the procedure at every stage. She was compassionate, patient, warm and extremely professional in her manner. Trish produced the most amazing, personalised Order of Service, where nothing was too much trouble. It knocked spots off all the other company’s products for quality, accommodating photographs, poems and personal messages.She addressed each of my concerns of every aspect with due diligence and dedication.Trish organised everything; contacting the church, the vicar, the crematorium, the newspapers, the florists and the printers. She took all of the stress out of every aspect, by keeping me fully informed with all the arrangements. On the day of the funeral I received a text message from Trish, informing me that her thoughts were with me and my family as Mum was about to be sent on her final journey. How sweet was that!?Earlier we were introduced to Matt, who supervised the pallbearers. Then on the day of the funeral, Matt explained everything that was going to happen. He led us at every stage, even providing the company umbrellas! He accompanied us and directed us from the limousine into the Church and then guided us to our seats beside the coffin. Matt and his colleagues even joined us inside the Church and sang along to the hymns. Matt was respectful, compassionate and considerate. His instructions were reassuring and invaluable, as we were guided by his leadership at every stage.I was touched by the little things which comforted and reassured me profoundly.I have not heard of any other Funeral Director express or exhibit so much care, consideration and attention to detail.I was extremely grateful and comforted in the knowledge that we were in the expert hands of truly caring Professionals.The team-work at Cherish was exemplary! My family and friends were so delighted with the outcome. Everyone commented on how amazing Cherish were in delivering a personalised and memorable ceremony.I was fortunate and privileged to meet Tim, Mr Cherish himself, who drove us to the ceremonies. He should be extremely proud that his mission, passion, ethos and high standards permeate throughout the whole company.I have no hesitation in recommending Cherish Funeral Directors, especially if you want to give your loved one the send-off they deserve!

Having looked around for a Funeral Directors in the area, we decided to meet Trish from Cherish to see what they had to offer in these unfortunate circumstances. Trish was lovely, and explained all of the things that Cherish had to offer. We decided to use Cherish and they did a really professional, wonderful service for us. Many of the mourners came up and said what a lovely service it was. Many, many thanks to Trish and the Cherish team.

The service was excellent.Very friendly and professional.My mum would have been proudThankyou