John Francis Pembroke

I wholeheartedly recommend the exceptional team at John Francis Pembroke! Our journey included both selling our previous home and purchasing our current property with them.Through the ups and downs, including a previous sale falling through, Sara's dedication shone. From experiencing a sale that fell through, to Sara scheduling over 10 viewings in 48 hours and successfully re-selling the house during the second viewing, and even navigating through an extremely challenging solicitor, we honestly couldn't have managed it without her! The team is incredibly proactive, and we can't praise them enough for their assistance, professionalism, and support throughout the entire process. Thank you, Sara and Haydn!

John Francis Pembroke recently sold a property for me. Haydn, Liz and rest of the team provided a great service.Haydn knows the local property market like the back of his hand and puts a strong emphasis on client care. His standard of service was excellent.Liz provided faultless client service - she kept me updated at all stages, was very responsive and was always helpful with any queries I had.In summary, Haydn and Liz combined strong knowledge of the local property market, a robust understanding of the conveyancing process along with excellent client care. They always pick up the phone with anything requiring discussion rather than hiding behind email. Most importantly, they are genuinely nice people to deal with.JF Pembroke was recommended to me a few years ago and they then sold a property for me in 2021. The strength of service ensured I came back to them to sort another sale in 2022. It goes without saying that if selling any property in future I would want them involved. I will also continue to recommend them to others.

Hayden and Sara were terrific. They were always ready to help with anything necessary to get the deal done. Friendly and efficient agents who I can highly recommend.

Bought my first house through John Francis and they were brilliant from start to finish. Kind and welcoming service, no hesitation in recommending to others. Big shout out to Sara who helped me through everything, couldn't have done it without her !! Also a big thank you to Haydn!

The team in Pembroke looked after me whilst selling my late mothers house.From start to finish they were very professional, helpful, caring and efficient.They kept me informed of every little thing and they undoubtedly helped us through a very emotional situation.I cannot thank them enough anyone wanting the personal touch I would highly recommend using this agency.

Sara and the team were nothing but helpful throughout the whole process and helped to make it as less stressful as possible! The team were always on hand to answer any queries and the customer service and support was amazing. Thank you for making our house buying process as smooth as possible!

The team at John Francis Pembroke were welcoming as soon as we walked through the door putting us at ease. As first time buyers they guided us through the process and were in constant contact with us via phone and email. Big thanks to Sara Jones who dealt personally with our very stressful situation and went above and beyond in contacting parties to help speed everything along. We were never brushed off at any point and to that we are very grateful. We are so happy we are in the home we set our eyes on and anyone looking for an estate agent in the area I would highly reccomend John Francis.

Having used John Francis to sell our property I can highly recommend their services. From the initial valuation, we knew we would be in good hands.House viewings were conducted at our preferred availability and full feedback was received instantly. The whole team supported all of our queries throughout the process. Thank you to the Pembroke team at John Francis.

A big thanks to the team at Pembroke from the initial valuation and advice from Hayden right at the begining all the way through to completion. Thanks to Anne in particular as she dealt with many a question on our part and remained professional yet friendly putting us at ease during the whole process.We would definitely return to John Francis for any property sales in the future and would be more than happy to recommend to friends and family based on our experience.Many thanksAndrew Bell and Rachael Clark

As first time buyers sara made us feel at ease and clearly guided us through each step of the buying process