Collins Funeral Services, Enfield

I have looked everywhere to leave a review on this company and I’m happy I can finally leave one .This company are fantastic the compassion and support was just what I needed after sadly loosing my father a month ago ... our dealings were with the lovely Natasha and I’m so pleased we met her . Her compassion towards me was incredible and will never forget that . I never felt rushed and every question I had was answered, I new my father was in the right hands as soon as I met her and she never once let me down even after I changed the order of service 15 times ! The gentleman on the day were superb so friendly and very accommodating I can’t thank them enough . Collins funerals I thank you from the bottom of my heart for all you did for me I will never forget it . Natasha and the team are a credit to Collins and I will recommend them to everyone, Once again Thank you so much .

Samantha was there for me at the hardest time of my life. Arranging a funeral for someone you love is the hardest thing you can do. Samantha help guide me and the family through everything and was always there to help when things got difficult. A lovely family business that’s cares for its clients. I recommend Collins to anyone that wants that extra care and understanding. Thank you Ben

At the most difficult time in my families life, Natasha is absolutely amazing. The excellent service we got was 100% and her care and compassion was flawless. She provided us with so much care and support leaving us not feeling stressed. Natasha took care of absolutely everything throughout. Her service is 100% and we can not fault anything at all which is what you require at these very difficult times. We highly recommend Collins Funeral Directors as Natasha will help you and take care of you from the beginning.Lorraine wilson

Collins Funeral Directors were professional in every way - and arranged everything just as we wanted as a family. Natasha was super in organising and bringing things together - and also kind and compassionate. Barry the Funeral Director on the day ensured everything was flawless - as did the gentlemen with him. The horse team and drivers were magnificent. Can`t speak highly enough. It was just the funeral my Dad would have wanted.

exceptional service .I lost my beloved brother to Covid-19 on the 3rd of April and was devastated to learn i wouldn't even get to say goodbye after hes passing due to restrictions. All i wanted to do was say goodbye to him and see him one last time and my wishes were granted once i spoke to the lovely Natasha.She dressed him in he's best suit and he seemed to have a beautiful smile on hes face which gave me some much needed comfort.Dearest Natasha i will be forever grateful to you for what you done and for looking after my brother the way you did.I will recommend you in a heart beat.God Bless

Natasha and the Collins Team helped us in many different ways, you can definitely put your trust in them, both helpful and knowledgeable about the whole thing. Would use again! But not too soon I hope!!!

Excellent service, from the first phone call with Natasha nothing was a bother , anything we requested was dealt with quickly and efficiently. I can highly recommend Collins Funeral Directors. Thank you from the Gibbons Family

This has taken some time to compose in the sad circumstances under which I am doing this review.Firstly, I would like to add a personal note to Samantha Sheridan who was my first contact at Collins Funeral Service, Chase Side, Enfield. After no sleep it was my duty to find a suitable final resting place for my mum before she was laid to rest. I made two phone calls to other places but on my third call which was simply the third as my siblings gave me the other two options first as they were more familiar to the area.I was greeted with a well needed balance of both condolence and respectfulness for our loss whilst maintaining a positive attitude and respectful upbeat and practical approach to the steps needed to smooth Mum’s next journey from the hospice. Meeting Samantha later that day was a much needed tonic and made the whole process as painless and easy as it could ever be in the circumstances.Turning now to the professionalism of Collins Funeral Services was also faultless. The cars, the care, the wonderful pall bearers who made sure Mum was treated with the utmost respect made the day as peaceful as that occasion can be.But the lead conductor was so so on point we all remarked on how he was outstanding and basically would be a film directors dream casting in a movie - turned out that this is such a true family company that HE was actually Justin Burgess the owner of this multi-premise county wide funeral business but absolutely insists on conducting every funeral, leading the hearse personally. Wow. That cemented all that I already hoped and believed that my mum was special to them as is every person who is taken into their care.Words cannot praise them enough. Samantha did her job professionally throughout and fulfilled above and beyond from someone who, let’s be honest is basically doing their job but really well but has surpassed any expectations by still contacting me each week to check on my wellbeing. Above and beyond? Hell yes! Samantha and Justin, I truly appreciate your care and attention to us all.Thank you, thank you, thank you.Maxine Padalino

I found Collins after months of researching Undertakers and met Barry last year who talked us through the options. He didn't try to sell us any plans (as many undertakers wanted to). My mother passed away a few weeks ago, so naturally we contacted Collins. We dealt with Natasha, she was the calm voice on the phone providing support, advice and outstanding customer service - nothing was ever too much trouble for her. All queries were dealt with quickly. Due to Covid-19 restrictions were in place. Natasha kept us updated every step of the way with the ever-changing Government guidelines. On the day of Mum's funeral, all members of staff involved on the day carried out their duties with the utmost respect and professionalism. As a team caring for our loved ones, and supporting our family, Collins pulled out the stops and did Mum proud. Thank you. I would recommend them in a heartbeat.