Kingswinford Jewellers Ltd

I've used this jeweller for years, mainly for repairs, watch batteries, straps etc. His name is Mast and is local. He is very knowledgeable and skillful and always very accommodating. He does a great job at a reasonable cost.

Didn't charge me for a small adjustment very well done

Great service today.My watch had stopped working and a replacement battery somewhere else hadn't worked so took it here . The man was brilliant...spent ages giving it a good check up and it now works - didn't want to charge me but obviously I gave him something .Absolutely recommend

Called in today needing a repair to the broken clasp of my Citizen Promaster and was advised to leave my watch with them and come back in 30 minutes.I'd already been to two other (well reviewed) local places - who could only offer me their sympathy as they could not obtain the stainless steel bar that had failed.On my return I was presented with my watch to inspect and was told that it had been a difficult job - it was as good as new.I was expecting fairly hefty bill for such an 'unobtainium' component plus the struggle involved to fit it , so was very pleasantly surprised to be presented with a bill for the sum of £10.My thanks and respect go to the gentleman in the shop who did such a great job.

I dropped off a heart monitoring watch at this jewellers to have a battery changed. They took my name and number and told me they would be in touch.4 weeks later I dropped by the shop to see if it had been done and was told rudely to “get out as there are only 3 customers allowed in at one time”. Even I can count that high and at the time there were 2.6 weeks later I asked my son-in-law to drop by and see if it was ready as I was unwell at the time. Heart failure can make you feel a bit rough at times. When he asked what/if there would be a charge, because he wasn’t sure if I had paid he was told again very rudely “you do a job, you get paid”. To which he replied “not necessarily when it takes 6 weeks to change a watch battery”.Apparently there is a sign in the window saying watch batteries changed whilst you wait. If you do manage to get through the door, don’t hold your breath.Just a note for anyone who may be concerned, I had to buy another monitor to keep me going.

Really helpful quick and reasonably priced. Repair carried out within 20 minutes

Good friendly staff and good service.

Very helpful try to get my watch fixed in merry hill they told me the watch needs a new glass because of water coming inside got a quote of £50 however Kingswinford jewellers added a resistance to the crown done it for free

Very helpful staff definitely recommend xx

Lovely little family run jewellers, has been in Kingswinford for many, many years. Friendly owners, reasonably priced, and good choice of clocks, watches, all other jewelry and a few gifts, Good service, new watch batteries, repairs etc. Used to buy gold and silver, not sure if they still do though so check. I've been going there for a long time, would highly recommend.