Carpetright

Update 13/12ABSOLUTE JOKE of a company. A separate laminate fitting that was scheduled today, we have been informed on the day, that it is not going ahead. AVOID AVOID AVOID.Update 12/12Despite Jane being fantastic to work with - we were let down by Carpetright the day before the fitting was due to take place. This caused an enormous level of stress as many arrangements were made to ensure this fitting could take place. We are now having to purchase carpet elsewhere one week before Christmas as Carpetright were unable to honour the original agreement. Very disappointing!Amazing experience with Jane and Dovlet, they were so helpful and friendly. Flooring is such a big investment but they made the process very easy. Thank you so much!!

I am having a home measuring service today and Dovlet is fabulous and a true professional. I had an estimate taken in the store recently and didn’t go ahead at the time as the service was so poor so this is a breath of fresh air. I highly recommend the home measuring service and Dovlet himself.

Great service, very responsive and flexibly with meeting my needs.So brilliant to have a shop in the high street that I can drop into without having to get in the car.Need a carpet or all types of flooring - go drop in and speak with Jane. She helped me carpet the house. Thank you.

Honestly, Jane has been amazing in helping me get through what has been a horrendous time with moving into a new place and having to fast track everything. Dovlet was a superstar in came out of hours in 24 hours in order to make sure that I could get the measurements in time to get the order in time for the 3 week turnaround. Just incredible service and super grateful to the team!

Pavan was very helpful in showing us our options around the shop and gave us a quote quickly. He was very professional and kind.

I would like to thank Pavan for his professional support and kind care and consideration while assisting us with our enquiries. Please acknowledge the good hard work that Pavan udertakes as a loyal professional polite, helpful, genuine kind natured gentleman.May his efforts be recognised as its clear he is a very unique and great asset to your company and should be very much value.Thank you.

I would like to give a special mention to Jane, she was absolutely incredible. She was very attentive and knowledgeable on the whole process and helped me throughout my journey of selecting the carpet to getting it ordered. So I want to give a massive thank you to Jane who was amazing!

I needed some help in getting a new carpet for a new place. I met Pavan, who was very helpful, polite and knowledgeable. He showed me different options, demonstrated underlay and gave me options of a surveyor coming to help me. Highly recommend! I'll be back to buy a carpet.

Jane was amazing.Her expertise were extremely valuable and she guided us throughout the experience.Jane was very friendly and customer service was amazing.Highly recommend her.