Heathrow Trade Cars Ltd

Initially I was very happy with the car and the price the car was advertised for . This was until the car was delivered and I got into the car . The car had a very distinct smell of mould and visible mould on the interior of the car.I then started the car and heard a noise from the exhaust. I spoke to a lady from the dealership and she was very pleasant and offered to fix the car for me (blocked dpf filter) they then collected the car and was very efficient . A very nice guy dropped the car back to me after the lady I spoke to said the dpf has been replaced so I thought GREAT !!! I then went under the car once the guy had left only to find they had cut the dpf open and removed the insides and welded it back together. This is illegal so I gained advice from mechanic who said for me not to touch the car due to £900 to replace the dpf on the next MOT as it would fail due to tampering making it illegal and that it would be needed. And beyond this if you are caught driving it with a dpf removed the fines you can get can be astronomical.the lady took the car back and I have to say was very nice about it all . But then placed the car back up for sale the same day for more money I feel sorry for whoever buys the car as they are due to be paying out a huge bill to fix the DPF . Blue Astra reg DN14 XOH . Like I say lady was friendly and courteous throughout but with the illegal repair and trying to pass it off as replaced made me very disappointed and I would advise people to buy with caution from this dealership (if it sounds too good to be true it probably is)10/10 for the lady dealing with me but 0/10 for underhanded car repair . I felt the lady who dealt with me had good intentions but as a business the sole aim was maximum profit with minimal outlay at the cost of the customer on this occasion ME .

In June 2020 during the pandemic, I needed a car as a nurse to get to work easier and faster and as it was also my bday month , I decided to go for it. The car cost me £12,500, Ramik told me the car was very good and that his father has been driving it. I paid them and drove off , he forgot to give me my driving license back, when I called to tell him of the licence and that I will be coming back to pick it up, he advised that they will put it in the post the next day being Monday up till today one story after another and I never got my licence back which I felt was very fraudulent. I revisited the garage more than 10 times as the car was not driving well and constantly no engine oil, Ramik advised that I bring the car to him for services and that I have one year warranty, I kept going trusting he had my best interest, but he will add oil and charge me £30 to £40 plus tell me that the care was serviced and charge £200. By beginning July 2021 the engine had gone , tried contacting Ramik, he says he was away and stopped responding to my messages . The 2nd opinion mechanic advised that the car will not last till December 2021 just over a year I had bought it ridiculous , and true to his words I had no car for December and had to rent to go to work. I was advised that a new engine will cost me £2,500 + workmanship £800 and that a discount. Heathrow trade car (Ramik) should no longer be allowed to stay opened to cheat customer. I’m a living witness to their scam. Please be aware they are very helpful for a greater loss

Good dealership got my first car from there was in excellent condition it's been 2 months I'm using this car and haven't faced a single issue thank you mate! F

Bought a 59 plate 1.6l diesel fiesta and could not be happier. The customer service was excellent, even staying an hour after closing for me as I was stuck in traffic. The car is amazing and I'm so glad I chose this dealer over trust ford. Already recommended family members to use Heathrow trade cars!

Sold my friend a dodgy car , then they wouldn’t take back the car even though it was still within the month .PLEASE DONT BUY FROM THESE PEOPLE. . THEY ARE HORRIBLE PEOPLE .

I bought a Woltswaghen Golf with a faulty gearbox about a week ago.The dealer didn't allow us to make the test drive , saying the Government does not allow it.After 1 day i ask him about the warranty , and he says i can use it only after 30 days, after 2days - he says i can use it straight away!We paid £ 2,000 for a car which needed to change gearbox .At the end i sold him the car back, when i already bought insurance and road tax for the car.Please don't buy from them , they are big sharlatanes!

A friend of mine got a car from here. It was his first time buying a car and I personally advised him to go through a dealership so he saves him self any headache. I now have ended up here feeling a little guilty for not sending him directly to someone I know but becuz we live far apart, he chose something closer. This car dealership is a disgrace to car dealers and clearly this company does not know how to treat or deal with customers correctly. Appalled by how rude and arrogant they was to him and frankly disgusting. Stay away from this place at all costs. I hope they resolve this situation properly and give back my friend the money they owe. AmateursClearly from your reply you do not want to take any responsibility or try to assist a customer in a car that you sold him and told him that it’s working perfectly fine, you seem to be missing a grave point. You just want to word your self professionally and lie to look like you are doing the right thing, All over a couple quid your losing customers , and tbh you probably are doing well so I do wish you good business, again clear amateurs, best of luck for future.