Virgin Balloon Flights

Very organised, fantastic experience, would do it again .Worth waiting for .

Very friendly group very helpful made me very welcome I would recommend it family friends

Very helpful and polite

Amazing experience, absolutely loved every second of it. Don was a really knowledgeable pilot , felt very safe , big shout out to Scotty, Dave and other names escape me. Wonderful experience

Omg I can't believe how much I loved this. Fabulous crew and a fabulous smooth ride.

Bought voucher in December 2020, but very limited suitable flights available, and flights booked then cancelled by Virgin multiple times.The flight booking system is a joke - almost fully booked with covid backlog, really difficult to find a convenient flight for 2 people. If you take annual leave days, chances are you’ll waste them as the flight will be cancelled at short notice!Then to confirm the flight is going ahead, customers have to call a specific phone number hours before the flight to listen to an automated message saying whether the flight is going ahead or not. (Pretty sure it doesn’t even specify flight location or AM/PM).For £100+pp, you would expect a better system, maybe even a text/ email to let you know if the flight is going ahead or not?!We called at midday for our PM flight, to hear a message saying this flight was cancelled, but later discovered this message was still referring to the MORNING flight (due to have departed 6h prior?!) and not our AFTERNOON flight.Then we received an email THE NEXT DAY, saying our flight was going ahead?!Customer service said we were entirely to blame, denied any responsibility for morning flight info still being given at midday/ message not specifying AM/PM flight, nor for their email coming in 24h late. They would not let us rebook, and eventually we were merely offered us a tiny discount on buying new tickets.Overall, £250 completely wasted, as well as several hours’ of emails and phone calls and a HUGE amount of disappointment.DONT WASTE YOUR TIME OR MONEY.

My husband bought us a balloon flight. And omg it was amazing! After a few cancellations due to weather, we finally went on our experience. Luckily our flight was from Ferry Meadows, here in peterborough, we helped set out balloon then we were off.we shared the experience with 12 other people. We all introduced ourselves then chatted throughout. We travelled over peterborough for about an hr. Becky, our pilot, was friendly and chatty. The views were beautiful. After our flight, we helped pack the balloon away then waited for our coach to pick us up from where we landed. Once on the coach, we were handed a goblet of champagne and our certificate. I would highly recommend this experience. Definitely a tick off the bucket list.

Very professional, you do not normally get with a large company. We asked question and they replied with courtesy and help.

This is my third balloon flight & after it was cancelled 18 times finally made it. It was a lovely experience going up with other balloons, just a shame it wasn't longer. Will book again

No refund after 4 years. Is a discrace