Holly Hill Leisure Centre

It is very modern, spacious and has a lot to offer. I love the sauna and steam room. Love the classes and a fact I can go to the spa after that to rewind. Music is really good while I swim and I feel more motivated with some good tracks. Staff is really friendly and helpful. It is great they have a coffee and ice cream van just outside. You can have a lovely walk in a park after that. and most of what I love is the price for that. You can't beet £29.99/month. While every other leisure centre saving on energy bills they are steaming hot! Love it! Thanks"

A lovely pool with the best disabled facilities we have seen, including a changing places changing room and a lift into the pool. The staff are very helpful.

Came here to take my kids swimming. After a 10 minute wait to be served was told it was fully booked. This is a normal swimming session public swim i have never had to prebook for this at any leasure centre. The pool didn't even look vaguely busy. They cold have at least put a sign up to save me the 10minute pointless waitWill not be returning!

Holly Hill Leisure Centre, Salisbury. I joined this gym largely due to its convenient proximity and its balance of classes, gym and facilities.First, the good points; the reception staff, gym staff and personal trainers are generally very friendly and helpful (albeit sometimes staff are completely absent from the gym). The Les Mills programmes are first class.And now areas for improvement; far too much equipment and/or too many facilities are out of order (sometimes, quite literally for months); these include (but are not limited to) the entry gate system (though the system is very quick to incorrectly register a “no show” with a fine and inability to book classes, the sauna, the showers, the treadmills and cardio equipment. As mentioned, there is a frequent absence of any staff anywhere in the gym.The sound system in the instructor led spinning classes is often so loud, that the instructions being barked out are so distorted they are unintelligible. By contrast, the Virtual classes are led by well articulated, inspirational instructors, although the volume is often set uncomfortably high (as a result of the instructor led classes), and more recently only 60% of the screen is working/visible.It is very often difficult to find any staff to assist with any issue, either in person at the gym, or on the phone, when calls often ring off the hook, completely unanswered, but again, the reception staff downstairs (often only one person to handle all in person queries and seemingly answer the phone) do try their best to assist.On several occasions I have attempted to provide respectful, polite, constructive feedback, but this really does appear to ‘fall on deaf ears’.Overall, Holly Hill Leisure Centre is certainly a decent mid range gym, but is let down by the management, who really do need some basic customer service training. Ryan, the manager I spoke to most recently was incredibly rude. There’s simply no other way to say it.

Great place! Lovely woodland walk, with lots of places for a picnic. Although slightly steep in some areas, it's good for all abilities and ages. There are easier routes to choose, if you prefer. It takes approximately an hour or so to stroll around, but you don't have to do the whole route. Great for dogs, but they do have to be kept on leads. Parking is free and to there's an ice cream kiosk and a great playpark, just across the road at the leisure centre.

Swimming pool, sauna and steam roomNo cafe but seating area to watch swimmers and vending machines for quick snacksStaff are very helpful and it’s very modern and accessibleSmaller pool for kids learning to swim and wheelchair lift access into the poolDrinking fountain to both drink from and fill up water bottleAll round great place, very popular in local community

It's quite a nice pool for lessons but they really missed a trick when they built the pool by not having full time seating for parents to use alongside the pool. They have it at the Fareham Pool. Really short sighted.

I have been a member here for a few months now. The staff at this gym, is the best gym staff money could buy!! The team here are so friendly and very helpful! Tiny noticeable things that’s makes your loyal to a brand. I enjoy going there and not afraid to reach out and ask as the team is very friendly.Good job

I believe most if not all my reviews on Google reviews have been positive so far.In July, I am aiming to do a charity swim - I emailed and phoned the swim manager who did not reply.This leisure centre has a good length of pool and came recommended, so I phoned up and booked a tour and discuss membership.'Friday - between 4 and 8pm, there will be someone from the membership group to take you on a tour.'. I turned up at 6.30pm - they had gone home. The poor lad on the desk phoned for his duty manager. Nope - he told him that I could make my own tour if I wanted.I walked to where the lad had directed me - no eye contact from anyone, no smiles, I was always in the way, too busy.I walked back to the desk - poor lad was busy.Disappointed and rather upset, yes.Thankfully, another pool has offered me a free swimming session and money off a membership due to my charity swim and being a teacher - WIN WIN.

We joined the swimming monthly membership and it is one of the better one that we have joined over the past with a few different venue. Definitely newer facility and the pool is 25m which is decent size compared to some clubs' pool. Although the design of the access to the lady or men changing room is not convenience but shower stalls is available by the pool.The pool is pretty crowded, especially the weekend which is difficult to swim even though you make a booking. The steam room is hopeless as it broke down every second day since we joined the club back in June!