WP Fitzpatrick Properties Ltd.

Unhappy with my rental on several counts.These included condition of flat, service from the agency, their communications, and their handling of the situation when I moved out of my flat during the early days lockdown.A chapter of my life which I would rather forget!

I rented a property via WP Fitzpatrick and never had any major issues. I had problems with the boiler on a few occasions which were challenging due to the actual landlord but they done everything they could at their end. I would use them again.

The phone is answered by people who don't know what they are doing. They tell you that the agent will get back to you. And he never does. You call them endlessly asking about a property, you already have title of deeds, so you tell them who the owner is, what is the post code, they still cannot find the property they advertised. Pure rubbish, not an agency.

Stay clear appalling

Do NOT consider renting a property from this agency.I was not happy with any aspect of their customer service!_______________________________________________________________________Comprehensive feedback was left for the agency after mytenancy. The managing director acknowledged, saying 'it has been duly noted', but did not respond to any of the points I raised.Since you are implying you would like me to go through the official complaints process, perhaps you could post a link below to the code of conduct?!

Was not up to date

Good luck to anyone who has to deal with this letting agent. I have the misfortune to live next to one of their properties which is a 3 bed semi detached house, currently home to at least 10 people they moved in nearly 2 years ago. The property has had virtually no maintenance carried out on it in the last nearly 10years and is the eyesore of the street we live on. The people living in the property make constant noise everyday (early morning to late at night), and despite numerous complaints over the last 2 years to Fitzpatrick it has just gotten worse and worse. Their manager just doesn't care. I strongly recommend that you avoid this company like the plague. I would rate their attitude as less than a minus if I could.