Storage Giant Self Storage Llanelli

From the moment I first visited Storage Giant in Llanelli to when I moved out of my unit I had such wonderful service that I have already been recommending them to others. Not only were the units immaculate but, with the attentive and friendly team, I was confident that my entire house contents would be safe in their hands. On one occasion a security inspection showed that I hadn’t locked my unit properly. As I was on holiday, the team kindly replaced the lock and I collected the keys on my return. Due to my lack of navigation skills I also visited the Swansea office (by mistake) and the staff there were just as helpful. Over all, it’s reassuring and evident that the staff all enjoy their jobs and this is a credit to the whole company.

Excellent service, very helpful signing up and also upgrading unit size. David, Simon and Courtney have been super helpful whenever needed.

An excellent experience today. Dan stayed late to check us in. He was very professional, friendly and calming which was lovely after our busy day. Thank you, Sally

Had a wonderful experience with this company. Both when I called and first arrived at the storage place, the staff were incredibly kind and showed me around. When I finished using the storage and wanted to end my contract, the process was also quick and easy. Definitely recommend!

Clean and efficient. Helpful staff. Two suggestions: (1) open earlier during the weekends; and (2) think about making the lifts electric rather than manual (too many other users forget to close them and then are out of use until you manually close them yourself). But if needed, I would certainly use this facility again.

Built over a large area. Has coded locks and CCTV monitoring through out.Spread across 3 floors but has functional lifts and trolleys to assist you.There is plenty of packing material available to buy as well.The area is neat; free of any insects, pests or smell. There is insurance for stored items as well.I was introduced to their deals by Courtney and Simon. They gave me sufficient time to consider my options and allowed me flexibility in time and choice. Much appreciated. Looking forward to continued business.

I’ve been using this facility for some months now and I can’t praise the staff enough, Simon, Dave and Courtney are so helpful over and above what they’re expected to do, they have helped me move stuff into my unit wit took hours to do, and they’ve helped me out with every request and issue and found solutions to my particular needs. What’s more the facility is kept clean and very secure, dry, and at a nice ambient temperature. Great job guys!!!

Staff have been nothing but kind and friendly throughout the booking process. Best price I could find in town too. Recommend.

David was really helpful and attentive to us during hiring the storage unit. Everything he did put us straight at ease. Not only this but he was very friendly and polite to help us with our services. Nothing was too much. Thank you David! Also the storage units are all clean and tidy. Highly recommended.

Absolutely fantastic service from Courtney Rees, really helpful and thoughtful to my needs. Courtney is a huge asset to the company and deserves recognition as the valuable asset she is. I never write reviews which shows just how impressive her level of service was.With regards to the facility itself it’s absolutely immaculate at all times and always felt that my possessions were very secure and extremely well looked after.Would throughly recommend without hesitation.