JLeaf Windows & Doors Ltd

We have used JLeaf on 2 occasions, the first to supply and fit our front door, porch and rear door to patio and the second to do all our windows. On both occasions their quotes were competitive, the service prompt and professional and customer service excellent at all stages.

This company came highly recommended, I'm sorry to say we've had nothing but issues from day one. I'm sure the majority of their installs are straightforward and without issue. However the measure of a company is how the deal with complaints, from initially not listening to the requirements, the front door installation we had was beset with problems and Jleaf continually shirks responsibility to the manufacturer and are unwilling to resolve the issue. We now have a door that is warped so badly the wind whistles though it and the locking mechanism has been butchered to such an extent it invalidates my insurance. Time after time we've been promised a resolution - we have been waiting over two years. I'm not expecting this to be resolved now which is why I'm writing this review. Sorry to say whilst you may get lucky you are on your own if you have any issues.