Woodside Products

First experience using this company online and I can't fault the service, especially considering I placed my order on Boxing Day! Great product (Oxbridge boot bag), fantastic price, speedy delivery and good communication. Will be back for sure.

Brought items, arrived damaged, emailed multiple times to try get issues resolved and had no replies after a week. Would not buy anything again because the after sales support is non existent

ordered 2 outdoor chairs which when arrived we found were not a good quality. Started to crack when put together, did not open other box and contacted them to return. Had a reply saying we had to pay the carriage to return the items, and if any damage to item or packaging was found they would deduct from refund. Would not recommend this company at all, spend a bit more and buy from a reputable company

Ordered an item, some of it turned up - incomplete though. Cannot get a telephone number - e mailed 4 times so far. Automated response offering to assist but no actual help. Avoid like the other posts say.

Product came, well made, but silly bits missing, tried to contact the sales but my emails were returned. Will not use them again. I was lucky this time

Ordered wellies bulk buy to send Ukraine really pleased with product and next day delivery.They will soon be on way with lots of other stuff to help them in need.Will be buying more.

Ordered a fence post auger for next day delivery, shortly after placing the order (not even 5 minutes), I realised it didn’t have an adjustable handle which therefore made it no good to me. I instantly emailed the email address written at the bottom of the confirmation email requesting a refund (6 minutes after placing the order), as well as instagram messaging and facebook messaging. Nobody replied, the item was dispatched and now they refuse to refund my return postage fee of £6. Also no telephone number or cancel order option once order is placed. Useless contact options and 0 regard for customer satisfaction. Will not be using again nor be recomending .

Ordered a large number of cupboard handles from here. Unfortunately, I received the wrong handles but mistake happen, and customer service was very quick and a super smooth process. They shipped out the replacements with no fuss and they’ve now arrived with no issues.

First class customer service.Previously purchased a garden table cover which during windy weather split along the stitching. As it was still under warranty I contacted customer services. Reece got in touch straight away and dispatched a new cover which I received days later and has stood up to the weather ever since. Excellent service and great product support.

I ordered a wooden garden arch. Woodside had the best price for this product that I found. it was delivered within 2 days. All bits present and correct. Very pleased with my purchase and will definitely use Woodside products again