Cadwaladers
146 Reviews
$$$$
- Friday8:30 AM–5:30 PM
- Saturday8:30 AM–6 PM
- Sunday8:30 AM–6 PM
- Monday8:30 AM–5:30 PM
- Tuesday8:30 AM–5:30 PM
- Wednesday8:30 AM–5:30 PM
- Thursday8:30 AM–5:30 PM
About the Business
Home - Cadwaladers | Welcome to Cadwaladers, the home of Welsh ice cream. Enjoy our bespoke coffee & loose leaf tea whilst you indulge in our decadent sundaes. #LoveCadwaladers
Contacts
Website
Call Us
+441782643902
Stone Rd, Stoke-on-Trent ST4 8AX
Hours
- Friday8:30 AM–5:30 PM
- Saturday8:30 AM–6 PM
- Sunday8:30 AM–6 PM
- Monday8:30 AM–5:30 PM
- Tuesday8:30 AM–5:30 PM
- Wednesday8:30 AM–5:30 PM
- Thursday8:30 AM–5:30 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible car park
- Wheelchair-accessible seating
- Dine-in
- Takeaway
- Coffee
- Vegetarian options
- Breakfast
- Dessert
- Seating
- Toilets
- Cosy
- Family friendly
- Groups
- Good for kids
- High chairs
- Kids' menu
- Dogs allowed
- Lunch
- Casual
- Great tea selection
- Brunch
- Outdoor seating
- Small plates
- Fast service
Recommended Reviews
Wayne
15.03.2024
Cadwaladers
Wow and incredible ice cream shop that sells everything from breakfast to lunch and everything in between! Whether it’s a quick ice cream cone or a sit down lunch you will not be disappointed. Thoroughly recommend
Christopher Chell
22.02.2024
Cadwaladers
Trentham: Wonderful Ice Cream at £4.00 per tub, double scoop. 50p with flake. Was my first visit and would call again.I would lower my expectation next time though when it comes to service. No smiles, no eye contact, no appreciation for the business given and apathy shown throughout - and quite sharp in letting you know this business does not accept cash, card payments only which is a shame, as I do like to use cash when supporting businesses.
Jade Bradshaw
14.02.2024
Cadwaladers
I went here a few weeks ago and took the time to write this review as I was absolutely shocked at what I had experienced here. Having worked in a university coffee shop that can get mental with the drop of a hat I am used to busy cafe life and try to be simple with orders and quick so it's less stressful behind the counter.The staff working on this day are clearly NOT trained in customer service or common decency.It was rather busy and I was with a friend and her kid. The staff couldn't stop being bothered about this kid as they stood chatting about how the kid went to save a table for us in the far back corner, they kept muttering under their breath rude comments about the 'child'.Once it was my turn to be served the ordering and payment (card) was easy enough, I was asked where I was stilling and said I'm with that child over there"Absolutely no recognition about the fact I could hear all her comments (which I won't repeat) and her attitude.Paid and sat down and lady/s behind the till stopped serving customers to look over at us and mutter stuff between them. Could they not see the queue?I have never felt so bad for suggesting somewhere I have been in the past to a friend with a CHILD... she felt uncomfortable the whole time after being stared at and talked about it.I will say
Sarah Bingham
03.02.2024
Cadwaladers
Im a regular visitor at Trentham and often come for a coffee. The cafe is generally always busy and the staff do work hard given this. There is one member of staff I find quite abrupt in her mannerisms, she could be friendlier! Food and drinks are always nice however I do feel unwelcome when visiting in the last hour before the cafe shuts. The cakes are wrapped up, cafe is sectioned off, drinks are served in take away.. I appreciate staff have to close up before finishing time but more attention to this would be better for the paying customer.
Felicity McGrevy
30.01.2024
Cadwaladers
Visited here for a refuel during our family shopping trip to Trentham Shopping Village today!My mum and I are allergic to dairy, so I called the cafe before we visited to ask if any dairy free drinks were available, and was informed which drinks were dairy-free friendly, which was very helpful (an allergen menu on their website would be even more helpful! So as I wouldn't need to bother then during what I appreciate to be a busy time).We were served by Becky, who was very friendly and helpful, and made sure that our order was just right (which drinks needed to be dairy-free, small or large drinks, etc, accepting our stamped loyalty card and giving us a new one). We were told that we could go and sit down and our drinks would be brought to our table for us. They took a little while but the staff were very apologetic for the wait (even though the store was packed they coped very well with all the orders) and our drinks were all perfect - lovely and warming and tasted absolutely delicious!Highly recommend this cafe, always service with a smile, we always have fantastic service here whether it is busy or quiet when we visit. Will be back in future!
Christine Burns
12.01.2024
Cadwaladers
Busy lunchtime, had to queue to order . Had the pizza which we shared between 2 was delicious very cheesy.
Steve Kirkwood
07.01.2024
Cadwaladers
Chaos. Queued for 15 minutes to be served, to be told at the till that there is a 40 minute wait to get a bacon sandwich!!!No one thought to put a sign up or tell people who were waiting
Wes Baker
17.12.2023
Cadwaladers
:I had high hopes for this place but was sadly disappointed. The food was less than satisfactory - the pancakes and waffles tasted like they were warmed up from the previous night, lacking freshness and flavor. Furthermore, cleanliness seems to be an overlooked aspect here. The cutlery, including knives and forks, were not properly cleaned, which significantly impacted my dining experience.To make matters worse, the coffee was also quite disappointing. It was not up to the standard one would expect from a restaurant that serves breakfast.I regret to say that I cannot recommend this place based on my experience. It might be best to seek out other dining options in the area.
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Map
Stone Rd, Stoke-on-Trent ST4 8AX
Cadwaladers