Scrufts Grooming Parlour

Our very friendly, confident rottweiler came back absolutely traumatised from his experience at scrufts. We are not sure what happened and when we called the staff to find out more they said he was fine when he was there. He never showed any fear prior to his visit but for weeks after he would cower, cry and show fear with anything above him (lights, lamp-posts, door frames etc) and would not settle properly at home for days. We eventually got him over it and have since been to another groomers where he came back absolutely fine. It was a instant response to his visit at scrufts so although I cannot say for sure, it was the only thing that happened out of his routine. We would not risk going back there.

Took our 4 month old cocker spaniel pup for his first groom and Scrufts did a great job; exactly what we were after and at very reasonable price. The staff were lovely and when it was time to go he almost didn’t want to leave! Will definitely come back again for his next groom.

It was so bad came back and found out my puppy wasn’t dried and brushed properly ! Knots everywhere! He is a fluffy cockapoo took me aged to brush the knots! He was in pain! I would never recommend this place to anyone

Great service, staff really friendly and helpful,managed to get both our filthy dirty shelties in at short notice. Must say a fantastic job done at a fantastic price. When we picked the dogs up their transformation was amazing

First time at scruffs with Mason will be going back, lovely caring bunch girls showing love and affection to my Boy

Excellent staffDoggies and other species understood and well looked afterReasonably priced too

We took our dog, Reggie, for his first groom at scrufts and were delighted with the results! Reggie doesn't like new people and I imagine he's quite a difficult pup to groom but he came back looking fantastic and he still smells amazing days later! 100% recommend! We will be back.

Aweful customer service.. . The girl who greeted me was standoffish .. she did not Seem confident enough to cut my boys hair (hes 14 and deaf). I said to her if she isn't happy doing it i'm more than happy to go elsewhere because I just want my boy to be looked after and have a nice experience. Her colleagues then jumped to her defence and offered no reassurance .. so I decided to leave instead of being cornered for an argument....All one wants from a groomer is to know your dog is in safe hands, enjoys the experience and last but not least have a good cut... These guys fell short at the first hurdle!

Perfect groom on my springer, exactly what I wanted. Friendly staff, very reasonable price. Easily 5 stars.

The best in Bristol Lucy grooms my dog milo he's a shihzu the cut she does is amazing and she has got so much experience with dogs and he is always so happy to see her and when we pick him up he is one happy boy thankyou x