Medivet Ickenham

Really helpful, friendly staff that explained everything to us really well. Will definitely be coming here again!

Seen and heard some seriously disturbing things about this vet.. don’t go there

Very professional, great and friendly service and the vet genuinely cared for the wellbeing of my pet at the Ickenham branch. I find it to be a great practice/branch to bring my pet to!

Run really well, appointments always seem to be on time, never really sat around waiting to be seen like my previous vets. Staff are really friendly to my dog, and the vet has been really helpful with his skin problem. Been using them for about 2 years and I can't really fault them

Helpful, thorough, experienced and friendly staff. Would definitely recommend.

Nothing but good to say, Vas is a brilliant vet who is very compassionate and caring and has my pets best interests at heart. He dealt with my feisty cat very well and didn’t make me feel stressed like previous vets i’ve been to!

Experienced doctors that care about your pet. The customer service is great, you get fast appointments and professionalism. Thank you so much for taking care of my cat and will follow the advice hoping she will get better.

My experience with the Medivet Ickenham practice has been less than satisfactory, and I believe potential clients deserve an honest recount.First Impression: Our initial visit left us on edge. Instead of a warm greeting for our pet and addressing her needs, there seemed to be a quick push towards additional services like neutering.Holiday Concerns: Over the New Year 2022 period, we visited the clinic due to an issue with one of our dogs. When a separate concern arose with our other dog, it was brushed aside because we hadn’t scheduled an appointment for that particular issue. This felt like a cold response, especially during a time when pet owners seek assurance and care.Follow-Up Visit: The narrative didn’t improve on our next visit. Our primary vet, instead of offering understanding or a simple apology for the oversight, came across as dismissive, further shaking our trust.Treatment Efficacy: The medications prescribed initially weren’t effective. It was only after visiting another clinic, My Vet 24-7, that we received the care and effective treatment our pet desperately needed.Billing Issues: We’re now navigating through some billing complications related to our healthcare plan. While I understand financial protocols, the emphasis placed on this—rather than addressing our key concerns about our pet's wellbeing—feels misplaced.To sum it up, as pet owners, all we seek is genuine care for our furry family members and open communication. Unfortunately, our experience with Medivet Ickenham didn't hit the mark.

The staff are friendly and professional. Although my cat gets very nervous at the vet, they try their best to put her at ease.

The vet at this practice is just lovely, and very very caring. I would thoroughly recommend.