Northwood Coventry

Had problem tenants, they helped me evict them and get new ones. Very efficient and excellent communication throughout the whole process.

Great service, flexible and full of respect. This is the only letting agent that give me a respect as I am the owner of the house once I tenanted their managing property.

James at Northwood made the whole process very easy and stress free. He and his team were really professional and friendly, I would definitely recommend them and use them in the future. Thankyou!

James at Northwood very very helpful understanding and honest. Used them a few times and never ever had any single problem. Good example of how a company in that industry should be working.

Edited:I appreciate your kind reply and have upped my rating in line with this.However I still stand by several points, that it should not take over a week to get a yes/no from the Land Lord. I don't understand why we were ever made to feel it could all move fast in line with our expectations.Finally I don't feel when we had been in such constant contact it was appropriate to email just 1/3 of us that we had been rejected, without feedback given.A call would have been appreciated considering the time we had put into this and how quickly we needed to move.

Very professional company to work with. I have my property on guaranteed rent scheme and it's highly recommend. Coventry branch manager James Pearson is extremely helpful and works very well with his clients.

As a surveyor going into Northwood Agents for keys/information when I carry out surveys, I have always found the staff and James to be very helpful. Would defiantly recommend Northwood to my Clients.

BEWARE AND STAY AWAY FROM THIS AGENCY !!!!!!Signed an agreement in February 2022 under guaranteed rent scheme. Till date no information shared about the tenants and tenancy !Requested access to the property for a valuation for remortgage, been told tenants refusing access and therefore they can't do anything ! Was willing to give plenty of notice. Suggested options are - end the contract and start eviction process or pay 1 month's rent and moving cost to the tenants to end the contract !Prior to handing over the property, clearly advised them that it must have to be a single tenancy as per my mortgage provider's terms. Now neighbors raising concerns about possible HMO. Asked clarification, but yet to receive any response !Unprofessional and disrespectful. I am currently going through their internal complaint process. Don't know if anything will change as the director has already said that its my 'lack of understanding and that's not basis to complain'. It's been 3 days since i sent my complaint; no acknowledgement or response yet !I am about to lose my mortgage offer !!Singed up with them seeing good reviews, but now know that their management changed in December 2021 !!

I have rented with a few agencies in Coventry and can honestly say Northwood stands out as being on of the best!I have rented a property with Northwood for two years and never had any issues. James has always been transparent, dependable and very helpful. I would definitely recommend Northwood to everyone looking for place in Coventry!

Had issue renting my property out and had malicious damage by previous tenants. Northwood Coventry allowed me to pay for the repairs over 3 months which helped me a great deal with my cashflow. Thanks for your help and support