The Power Service

I'm waiting for the fitting of a new washing machine for three weeks. They said will call before coming on a Saturday, and then I found a business card on the floor that they were, but nobody was there, although I am waiting in from the morning! If you don't want to work, shut down the company! quietly throw business cards without knocking! the worst company I've cooperated with. I DO NOT recommend.

Surveyed the job, discussed several options for the supply and installation of a security light in a 75 year old pensioner's back garden for safety purposes and then failed to quote or even advise that the profit margin was far too low for them to undertake the work. Perhaps a lucky escape?

Used this company to refit ensuite. Showed up first day said would be back to finish tomorrow but didnt show then rescheduled then didnt show for that appointment. Finally showed yesterday to finish the job and workwise cant fault the two guys for the job they done. We are happy with the final job.

Absolutely worst company and service overall. Please run....FAST

Excellent. Arrived on time, everything went to plan. Wouldn't hesitate to recommend.

If I could give them 0 stars I would. Awful service, would not recommend if you wish to wait less than two years for a simple fix. Still waiting...

First class professional and friendly service.

The worst customer service I’ve experienced. Firstly the engineer did not show up on the date I had booked a gas fire service with no explanation. When I phoned to rearrange I was given no apology. Service was rescheduled and 2 engineers attended on the new date. I had my carpets shampooed the day before so told them they must protect the carpets when cleaning the coals. When the service was complete the engineers shouted through to say they were finished and proceeded to leave the house, when my partner noticed the damage to the carpet from the soot on the coals, which they had clearly tried to clean and made it worse so tried leave without informing us. There was no apology or remorse and they were in fact laughing between themselves about it. On complaining to the office, they agreed to have the carpet cleaned but not before I paid the £70 fee for the service, which I disputed as I felt following the damage this should have been free. I was also told by the office I shouldn’t have had my carpet shampooed before a fire service...in fact the shampoo was booked for the day after the initial service which no-one turned up for and is irrelevant as regardless of this there should not have been damage to the property!! However I paid it to put an end to the issue but I will not be using this company ever again and would urge others not to go near it either! My partner had to rearrange work on 3 different occasions for one simple gas fire service and they should also be held accountable for loss of earnings.

This company should be reported to the gas safety board, for shoddy and unsafe work, cutting corners and hiding it, with no regard for the consequence to their customer.They fitted copper pipework to my waste condensate line, even a novice like me can google and know that condensate is acidic and copper pipe should not be used. Look at the attached picture for the state of the pipe and that pipe runs across my house. When I called them, they refused to speak to me about it, being incredibly unprofessional. Use them at your own risk.

This company quoted me £1200 to replace my electric water heater. I have since had it repaired by someone else for the total of £50. The price quoted may well be fair for complete replacement but I would definitely advise getting multiple quotes and checking the item can't be repaired before selecting the power service for your job.