Screwfix Southampton - Millbrook

Order online, turn up and collect. Ideal service. A lot of the items are a lot cheaper than at a regular DIY store, good stock held in the store, some items may take a day to get hold of.

Despite the recent promotion stating click and collect in as little as 1 minute" you'll never get your order in anything resembling quick service at this branch. Despite the friendly staff on the counters the pickers are at best useless. Never had a order go smoothly yet."

Excellent service and parts availability. Had just what we wanted and retrieved from the stores in no time.Unfortunately the store is on a busy junction. So suggest you don't visit in the rush hour!

Tallish lady working 22/09 around 4pm was amazing. Came in the store with half knowledge about the thing i wanted but she bought out and opened boxes to show us what we needed. In the end she recommend something that we really needed, extremely knowledgeable.

This store is hit and miss with customer service to be honest. As a company, myself and my partner stretch to many different trades, including electrical, plumbing and decorating, bathroom/kitchen fitting, cleaning, gardening and many more. As a female walking in to the trade side of the building to collect materials or supplies, you would have thought that the female staff would be much more welcoming. Unfortunately this was not the case for me. I got told! not asked first that I was on the wrong side.. Which I of course replied 'yes I am!. The reply back was.. for what!! I explained electrical.. again I got told again 'I don't think so'! . Two young men were stood talking to this lady at the time and they had to tell her that she was being extremely sexist. I was in such shock that I didn't say much. The rest of the visit was extremely condescending, telling me that I order my products wrong, asking me if the items for me personally or my business partner? (trying to establish if the electrical supplies were for me to use personally) . Unbelievable!!

Salesman called Malc was patronising and rude. 0 consideration for customers. Never visiting this branch again.

Was served by the most helpful lady today who went out of her way to make sure we got what we needed. Excellent Customer Service

Fantastic service from lady on reception. Other stores didn't not have product in-store. Well done Screwfix,quick and polite experience

Great price, generally next day delivery for anything they don't have in stock. No nonsense range is really good, but LAP range is not amazing, apart from the cosmoseco downlights.

Although they are part of the same group as B&Q, but products have better prices. Most stocks are available. Good service.