Dr D Gandecha Surgery

Had first jab here, it took less than 5 minutesVery good

can never get in touch with them they Re always engaged

Customer service is very disappointing here and you ll 5% chance to get appointments because of their unhelpful staff. Whenever you call them advice you to call back or paracetamol and calls are busy.The NHS is paying for uk’s people but not focusing on their staff how rude they’re and how unhelpful. There’s no complaints about doctors, they’re so good but please focus on their customers service and keep surveys to rid off their old staff .

been Making 150 to 200 calls two times a day for the past four days and I still don’t get an appointment with my doctor.Just nonsense!

Went here for my first vaccine dose, very proffesional and smooth system of dealing with patients.

Excellent conversation good explanation of the problems i had

Doctors are good but the young guy receptionist is very very rude and arrogant and idiot , if someone comes at hospital they are sick so they are already annoyed and this idiot doesn’t know how to talk with them , never say sorry or any manners , and phones are always busy and that idiot guy show attitude like a boss , chilll you are just a worker at least you should do ur work properly instead of messing arround with other staffs , nhs said that don’t abuse our staff but they should watch their staff as well how they are behaving, instead of chatting and flirting with other staff they shoul give more important to patients ! I hope someone will file a complaint !

Its almost impossible to get an appointment at the doctors. Always have an issue with their online system and have to call to reset passwords. The link they provide is incorrect. When you try to reset password it doesn't work and more so their receptionist think they are doctors who can tell you whats wrong and what medication you should take. Samrina one of their receptionists is the most unhelpful person I know.

Really bad service! Been calling for like 3 weeks, It’s impossible to get an appointment always fully booked

I had an appointment at 10.15, I reached at 10.10 and was been waiting there for almost an hour to call out. I asked the receptionist about the delay and she replied me that the doctor had an urgent call. Although, we were seeing the doctor roaming around and she came to talk about her houselife to the the receptionist. We waited for that long for nothing. However, after we finish the checkup, we forgot to ask one question and it only takes couples seconds but the doctor refused to answer it and told me to book an appointment just so i can come back the next day to ask a small question. One of the frustrating moments ive been experienced. They do not even have good conditions with the technology such as display screen where the patients will understand who has to go next, its been more than 3-4 months. However, some of the doctor walks with clumsiness and shout the name out.