Castrads Cast Iron Radiators Manchester

I bought four radiators from Castrads at my last house - I have moved now, and plan to buy some more. First of all the radiators are beautiful, obviously, but also really pack out some heat. And secondly, I found Castrads an excellent, very professional company to deal with. I recommend them 100%.Have just read the last review, I asked for advice on what size radiators to fit for the size of room I had, and it's a difficult question to answer I believe - how long is a piece of string? How warm do you like your rooms? I think this is a decision we have to make ourselves, using other peoples advice to help us.

I've purchased 4 radiators from Castrads and they all look great. I had a slight problem with spots of rust on the most recent purchase two years ago. Castrads offered to take the radiator back and respray or provide some tocuh up paint. I've been happy to try the touch up paint for now and its good to know that they will still stand over it should there be further problems.

Great products and good service, the sales process was super and products where lovely. One issues occurred and they where extremely fair and resolved the problem quickly and professionally. Would recommend to everyone.

Very nice radiators but the delivery drivers were not prepared to take the radiators upstairs even though we paid for this service. They said it was company policy as the radiators are too heavy. When i asked about the weight of the radiators they said they were not heavy. Cant see why then they could not have taken them to the rooms upstairs.

I cannot recommend this company highly enough. The products are excellent, of course, but what sets them apart is their customer service. I experienced an issue with a radiator, years after purchase, and they took it away and repaired it. No fuss, no bother!Would choose them every time......

I’m absolutely delighted with our new radiators, they look fantastic. The customer service from Katie was brilliant from start to finish, she kept me updated throughout the order period. Would highly recommend Castrads

A great business and hive of activity. Workers do a great job and produce excellent rads. I've looked around warehouse and would highly recommend this firm.

Excellent product , love the easy to use build your own Rad design on the web page. kept in touch by phone & email. nd time iv used them after a recommend by a friend.Thanks"

Took delivery of 7 great looking radiators - unfortunately Castrads reputation was let down by its choice of courier. Castrads advised that the radiators would arrive in one delivery delivered to the door. In reality the radiators where on split pallets on 2 separate delivery trucks. As a result the pallets arrived on separate days. The closet the first driver got to the house was 200 m - my plumber and builder then had to load the rads into a van and transport the remaining distance - apparently he had no pallet trolley. The second driver whilst arriving a day late got within 50 m and did have a pallet trolley so was able to deliver the rads to the door! Apparently 18 tonne trucks don't like narrow lanes - my builders merchant seems to cope ok though!!

Unimpressed. Company massively overspecced the radiator for my customer, no attention paid to Building Regs or heat requirements for the room (could have got away with 25% of the output of this ridiculous thing), the rad in question needed to be built on site (also ridiculous - why can't you send it assembled with a specialist delivery team), they sent the wrong assembly tool to build it so wasted first trip , radiator completely full of rust and debris on arrival so lost time flushing all the sections out. Radiators look good but we will never get involved with fitting one from Castrads for a customer again .