Runners Need Manchester Deansgate

Great new running shop in the city centre. Booked an appointment for a gait analysis, received expert fitting for my new running shoes, also picked up some running clothing while I was there which was on offer.

Didn't catch the name of the woman who did my gait analysis today but she was super helpful and I managed to get my first pair of proper running trainers - I've only ever had cheap ones from JD so didn't really have a clue what I was looking for, but was able to try on a bunch of different ones and with the help of the staff member I made a very quick and easy decision on what to get!

I came into Manchester especially for a gait analysis which never ended up happening as we don't do that for trail running shoes incase it marks the treadmill or damages the shoes."Fair enough - so put me in road pair?!?!? Nothing happened.NB I had stated in my booking that I was looking for trail shoes...The shop had a good range on display so I enquired which models were Gore-tex: in order to tell whether a pair were GTX the Sales Assistant said "let me check on the computer." I indicated that it is normally written on the shoe itself. He then began to mansplain to me how different manufacturers use different waterproof products and "sometimes put the wrong thing on the shoe". What?!? Not what Runner's Need...I actually have a few years of outdoor retail jobs behind me and I understand that people have specialisms within the sector but these days for people to come into store the service and knowledge has to be there. Hire personable

Great customer experience. Mateusz did an expert gait analysis and then patiently and expertly guided me through my susbsequent purchases. Thank you Mateusz. My new shoes are now in Turkey and I couldn't be happier with them.

Gait analysis done but no Nike shoes so didn’t purchase any from here

After being mis-advised on running trainers, a friend recommended speaking to the team at Runners Need. They did my gait analysis and spent loads of time finding the right shoes for me. Really good advice and didn't try to sell me theost expensive shoes. Think it was Matt who looked after me, superb service.

I went to runners need on Deansgate for advice on new trainers for my first marathon, it was a fantastic experience and it was all down to Matt. Matt went above and beyond to help me find the perfect trainers, he went through all the details with me and listened to my opinion to figure out exactly what I needed. This is so important to me and Matt was nothing short of amazing, a credit to the company :) thank you so much!

Great range of trainers and specialists footwear. Staff helpful and knowledgable

Went to look at the HOKA trainers today. The gentleman who worked it was super helpful about the sizes and fittings etc. I didn’t buy them as I was unsure of colour but he was very patient and helpful and was polite even after I decided I didn’t want to purchase that day.