Carr Wood House Dental Surgery

Service has dropped off a cliff since the takeover. My wife and daughters have had check ups cancelled 4 times now, with each appointment cancelled a day or so in advance, after waiting several months each time. Appears to me, a push to remove NHS appointments and move you to private consultations.

New dentist is so lovely, patient and knowledgable

What a team!So professional, knowledgeable, efficient and customer relations are fantastic! I've been made to feel very comfortable and welcome and all my questions were answered Thankyou SO much ! XI'm SO happy with my dentures and the overall process. HIGHLY RECOMMENDED! I WOULDNT GO ANYWHERE ELSE

I believe the practice has been sold and you can clearly tell , I was advised I am unable to book a routine check up because I haven't attended the surgery since 2019.I have made numerous calls and sent numerous emails confirming the reason for this is because of the Covid-19 pandemic , and whenever I have called in the past I've been told they are not conducting routine check ups at that moment in time.I was asked to send an email explaining the above , this email was sent on the 9th January 2023 and a follow up email on the 18th January 2023 , I've not had a response from either email.I have called numerous times chasing this up , I am told this is being looked into , yet I don't receive any update.....I've been using this practice since I was a young child and I've never had any issues , it appears the new ownership may well and truly be the reason for the dramatic drop in standards.

Dentist always late or kept in waiting room for ages [sat still waiting 20 minutes after my appointment time ]Waiting months for appointmentsBook appointment then dentist cancels due to the dentist not working that time so why book me in at that time !Very dated practiceNeed more dentists there or dentist that works full time

Absolutely superb examination, great dentist and nurses alike.Thank you.Kind regards. Paul Robertshaw.

New dentist is always running late, not just 5 or 10 minutes nearly 2 hours! On two separate occasions for both my children we have waited for over 2 hours.

9 o clock appointment no dentist there hes running late not just once few times. Longest I waited was 2 hour 10 minutes.

They are brilliant I needed some false teeth they made them and they fitted great

Have had a fear of dentists all my life but was seen by Holly for an extraction - scared wasn't the word - she made the whole process feel like a painless procedure, talked me through every step - can't recommend her enough, she might even have cured my phobia ! Thank you Holly