Happy Energy Solutions Limited

This company is supported by the Mayor of London warmhome scheme but the reality is that this is a totally unprofessional company that are just willful time wasters and have no sense of professionalism.Im am 65, vulnerable woman with a 27 year old boiler that has not worked the last 14 month and despite qualifying for help their manager Nick Plummer now writes that they are not going to help and SORRY FOR THE INVONVINIENCE.Inconvenience is an irresponsible platitude and should not be used when leaving a vulnerable person without heating and hot water.Don't waste your time applying to this company as they are not doing the scheme any more and as I have informed the Mayor of London office, they will hopefully be removed immediately so they do not waste other people's time.

Found on Cornwall website grants available, so applied in March and was contacted very quickly by HAPPY ENERGYwent through all the process and surveys by WARMER HOMES then told had been accepted , then nothing :)) sent several emails to find out what was happening, last reply in August was..NO NEWS IS GOOD NEWS

Absolutely useless. Waited and waited with no communication. Contacted them and was told the funding had been removed. Would have been nice to let me know. Is this organisation publicly funded? If so, seems like more money for nothing....

Our new boiler has just been installed today, 23 May 2019.Thank you very much Happy Energy.We are very pleased with the installation, and with the skill and hard work of Danny, Brian, and Jay who carried out the work quickly and efficiently.Thank you again for all you have done.

I had a boiler installed by them a few years ago by the person who performed the survey and they were marvellous! However, they contacted me recently at my new address to carry out another survey and didn't show up and even tho I have emailed twice, they have not had the courtesy to respond and of course telephoning is IMPOSSIBLE!!

I have never come across a commercial organisation that was so unhelpful.TBF I did receive an email response, but it was a generic one that wasn't signed and didn't address my email.They had no interest in quoting, asking questions, putting me on a list to contact later or re-reading my email when I pointed out the errors in their own arithmetic.I never did find out who was emailing on behalf of the company and hope I never do.I can't imagine a business with such dreadful customer service being around for much longer, I would avoid.

This organisation are time & money wasters. No doubt someone is getting rich quick but they are not helping the vulnerable to have warm homes. Applied to them for grant in February, they responded with emails & sent an assessor out for half a day to consider what could be done to heat my home. I have heard nothing since. They do not answer phone or respond to emails. I feel scammed! They have all my personal data & have been inside my home I am now concerned about their rationale for investing time & money but take it no further.

Contacted this 'company', in early 2022, to see what energy saving materials they could install in my home.All sounded quite positive initially, and they sent someone out to do a whole house survey at the end of April.The surveyor told us it would be about 12 weeks before we'd hear from Happy Energy, regarding any work they'd do on the property.Since the date of that survey, we've heard nothing from the company, and I've tried emailing them several times, and when you phone them, all you get is a recorded message!What a complete bunch of Strokers!Seems like other people have gone through the same frustration with 'Happy Energy'!AVOID like the plague!

Like trying to get blood out of a stone.Happy Energy sent an unprepared assessor out to my house with insufficient equipment. No response to emails and cannot get hold of them on the office phone, peddling the all too convenient ''COVID - 19 dross