Vision Express Opticians - Westbury-on-Trym

I had previously been a specsavers customer for years, but since moving home I changed to vision express for convenience and the Westbury on trym practice is now my main opticians, I can honestly say I had no idea I was not being treated with the level of care I needed untill I first came to this practice I had never taken a peripheral vision test before, and that was genuinely a shock to me.For someone with the high levels of stigmas I have and never being able to have lazer as an option, this service has been very comforting to me, I rely on my glasses and contact lenses every day, life can be a challenging and scary place and really effect your confidence if you cannot make out peoples faces or expressions let alone read information.Now I feel confident and comfortable in the knowledge that I am being taken care of to the best level possible.Friendly and helpful staff, thank you.

Not sure this is the cheapest place to get spectacles, but I guess you get what you pay for.The service is excellent, any issues with fitment and they're there to help, anytime. Any issues with the product at all and they will sort it.They seem to keep a wide price range of products and keep their equipment upto date.I've used many suppliers of spectacles over the last 40years and these guys are great.

I booked a last minute appointment here as I wanted to try contacts for a wedding. The staff couldn't have been more helpful. They squeezed me in twice to get me sorted in time and were lovely and patient during both appointments too. Highly recommended.

Excellent service. The coating on my frames showed signs of peeling off. They changed the frame and fixed the lenses in the new frame immediately.

Very helpful staff and I didn't have to wait too long for my last pair of glasses. Hopefully these will take the same sort of period of time to arrive

Did take a while to get an appointment, but these are unusual times.Can't fault the overall experience. Personal and efficient from beginning to end. Didn't try to oversell me; I thought I needed two pairs of reading glasses, they sold me on one. And I'm very happy with the result. Recommended.

Great service at vision express Westbury thanks to all the friendly and helpful staff. The optician took time to explain the various tests and showed me the eye scans and explained what they were looking for. Top class service.

Fantastic place - always had brilliant service from them, both opticians and the staff who deal with frame sales etc.Staff are helpful, and really patient when you can't decide on frames!There's a surprisingly good selection of frames despite the shop initially seeming fairly small.Really strongly recommend this branch!

Excellent friendly compassionate service the lady optition removed a stubborn contact lens for me saving me much painI will be making an appointment for new specs a t my local V E.PLEASE thank your opptition for me and wish all your Westbury on trim staff MERRY CHRISTMAS