Bonjour Residences: Edinburgh Accommodation

HORRENDOUS experience. Firstly we drove/ walked over an hour to find the apartment as the company had given us the wrong directions (clearly they did not know where their own apartment was) we tried calling their help number twice with no answer!When we arrived into the apartment which was meant to be a luxurious 5 star apartment we found the doors to be broken, dirty walls/ blinds. Mould in the bathroom. TV not working. Glasses dirty. For almost £400 for the 1 night they even couldn’t provide complimentary coffee/ tea. I have stayed in nicer 3 star apartments. There was also dirt on our bedding. The walls & doors were creaking, very dated. I can honestly say this is the worst accommodation I have ever stayed in.They offered us 20% refund which was £78 meaning we still paid £312 for 1 night here is unacceptable and will be taking this further with a lawyer for false advertisement. Avoid this accommodation like the plague.

The flat itself was very clean and well presented. The location was central, in close proximity to Princes Street, George Street, the Old town and West end.Noise was not a problem though thanks to the double glazing. Bonjour apartments staff were very helpful and accommodating. Also the parking was a great addition and only a 5 to 10 minute walk to the flat. Easy to drop your stuff off, park then begin your holiday.Thanks to the Bonjour team and we hope to be back !

Great value for money and a wonderful location in the heart of the grass market. Kitchen had everything you need and so nice to have a washer in the unit. Living room was spacious with lots of room for additional guests. Would definitely stay again.

The location is excellent - central and within walking distance of many popular attractions. The flat was well maintained, very clean and spacious. We had everything we needed for our stay - fully equipped kitchen, linens and toiletries. Our host was also very attentive and checked to to make sure we arrived and had what we needed. I highly recommend them and would definitely stay here again!

We had chosen the apartment seeing the positive reviews. Trust me, none of them is exaggerated! Our experience: - Great location close to the city centre and a lot of restaurants nearby. - A very clean apartment, with not a single smudge anywhere in the apartment. - The rent charged was very reasonable. - We were on a business trip. The smooth Wi-Fi was very useful. - Lewis is the nicest host I have met so far. Very flexible, swift to respond to messages and troubleshoot any issues. We definitely will choose this one if we are in Edinburgh again!

Great accommodation with a fantastic location. Beds were extremely comfortable (And roomy!) Facilities were also great. Only 'downside' I could say which had no impact on our stay but rather a suggestion we would make was that the floors and some rooms could do with a little 'pick me up'. There were cracks in the floorboards and on some of the walls. Again, this was a non-issue for us personally and thought the accommodation was very reasonably priced during our weekend stay, would highly recommend it! (Note that the stairs to get up to the apartment we stayed in was a fairly steep spiral staircase so there could be some accessability issues but I'm sure that would all have been made clear when booking).

This place is perfectly located in the heart of Edinburg but pictures shared online were to deceiving. We landed in the apartment with family of 7 and the place was totally trash. Please see the pics of the place. Broken wooden floor, stained carpets in bedrooms, bathroom tub having mould which is health hazard. Door locks broken, shower knobs broken, mites in room, broken curtains. Nothing was close to ok in this place and on top of that they didn’t even listen to any of these problems in-spite if multiple emails. Don’t recommend this place unless you get nothing to stay in the town.

We had a very pleasant stay at the apartment which was very clean, spacious, in a perfect location and was equipped with all the basic necessities. The hospitality was magnificent - we were provided with all the check in instructions a few days before we arrived so we had no problems during the check in, and they kept in touch throughout our stay in case we needed anything or had any issues. We would definitely go back to this apartment if we have the chance to visit Edinburgh again!

We used this apartment for my sister’s hen party (9 people) and the apartment was perfect. The separate rooms are perfect for a larger group. The kitchen and bathrooms are perfect and all you need for a weekend away. But most importantly, the location is incredible! So central Edinburgh and it is walking distance to loads of bars, restaurants and attractions. Perfect stay & I couldn’t fault it.

We had a very pleasant and great stay at this apartment which was clean, spacious, and was equipped with all the basic necessities. It has a fantastic location close to transport, restaurants, supermarkets, attractions, and the city center. Bonjour Apartments staff were very helpful and accommodating, we were provided with all the check-in instructions a few days before we arrived so we had no problems during the check-in and check-out. Highly recommended and would definitely book it again if we have the chance to visit Edinburg