30 James Street Hotel

Great place to stay if your looking for a central location, had my works christmas party nearby and this was a perfect place to stay over for a peaceful night. Nice rooms and friendly staff, I would recommend.

We only stayed for one night, the room was clean and tidy.Unfortunately the room was unbelievably hot.... The air conditioning didn't work and the windows are screwed shut.We had a clicking fan in the room to cool it down, which it didn't.

We are staying at the James hotel for a few days, the room we are in is wow, stunning! And so far we are absolutely loving our stay. The staff here are absolutely amazing, the manager is really lovely and very approachable, and Rachel and Christopher who man the front desk are absolute stars, nothing is too much trouble for them. They are both bright and bubbly from the moment you walk into the hotel making you feel at home here. I will definitely be picking this hotel for future stays at Liverpool. The hotel is 10/10 and the staff are definitely 10/10 Fabulous place, fabulous people, what more could you ask and want for?!

Upon checkin we were notified by the kind and friendly receptionist that we had been upgraded to a large room with a jacuzzi and a kitchenette, which just made our stay all the more comfortable while in liverpool for a wedding.The room was massive and the two double beds suited us just fine as we were three guests in one room.Thank you very very much!

Filthy. Taps spin round when you try and turn them. Doors have boot print marks all over them / damaged. Stayed with wife and young child - clearly a female escort in the room next door doing you know what every hour in the hot tub throughout the night. Her hot tub was next to the wall of our room. Had to move rooms in the middle of the night. Room again filthy. Next morning, hotel staff member decided to simply walk-in to our room whilst we were getting dressed. Dump. Rooftop bar closed because of ‘technical issues’. When checking-out, reception advised refurb in January, so come back then. No thanks.

Unfortunately the only only good thing I can say about the hotel are the staff and the location. The beds were very uncomfortable. The air con didn't work, told us an engineer had been called out but after reading reviews we discovered the air con in the hotel hasn't been working since June. The bath tub and sink had no plugs. And the padded surround for the upper bed we had (family room) was so full of dust.

Stayed for one night and was not that impressed with some of the stay, the room was okay but in need of some TLC, the room was tidy but a few dirty glasses in the kitchen area and a chip on the champagne glass we had for our complimentary bottle.of fizz.Jacuzzi bath was a plus point but taps broken in the kitchen and bathroom. Bed was so uncomfortable, I usually never write bad reviews but the beds definitely need to be sorted. Breakfast looked good but wasn't hot, I was disappointed in that. I have to add the staff where really nice.

My stay here was not as good as I had hoped.The hotel is in a great location, right next to the docks. It is right next to the main road, however, which means it can get noisy in the morning rush hour.The rooms are decorated lavishly and the overall titanic theme is great. Lots of info on the history of the titanic dotted around the hotel. The jacuzzi bath tub and shower were nice. Good amenities in the room including safe, kettle with tea and coffee, iron and plenty of hangers.The disappointing aspects of my stay were:- staff not so helpful or professional at check in. No information provided for Wi-Fi or breakfast, I had to enquire later.- breakfast on the first day of my stay started at 8:30, subsequent days it was at 8am. This is far too late for most people who need to get to their conference or other daily engagements which meant I missed breakfast on some days- on the first morning I had a staff member barge in to my hotel room whilst I was asleep at 7am and then walk out. Highly inappropriate- there were cracks in the Lino on the floor in the bathroom- toiletries were not replenished over my several day stay, and the room was not made up and towels changed every day. I would have thought this was a normal daily occurrence in a good quality hotel- I had another encounter with a discourteous staff member on the final day who started to threaten me with extra charges for late checkout rather than remind. He was also attempting to enter my room without permission before I reached the door. Highly unprofessionalOverall I think the hotel looks great but the experience is not what I expect of a hotel that cost me £120/night. Lots for them to improve on and hopefully they will read this review and act on it.

Had an amazing experience here. The room service could have been better, but all in all, it was great. The rooms were clean, and the jacuzzi bath was to die for.