Hickton Family Funeral Directors (Cradley Heath)

After the sudden passing of our father, husband and bampi, Hickton Family Funeral Directors have gone above and beyond in taking care of all of our funeral arrangements. From the first devastating phone call to the final service of celebration, Gareth and his team looked after us very well and made sure we were always informed of anything that needed bringing to our attention quickly. Their attention to a high quality and bespoke service is second to none and we would have no reservation in recommending them to anyone. Thank you once again Gareth and the team.

We used the Bartley Green branch of Hickton's where Lisa is based, she was amazing with the preparation of my dad's funeral from start to end.The men who came on the day with dad were so professional and made the process that much easier for us all at this very sad time. Would not hesitate to recommend this amazing team of people, thanks again to you all dad had a lovely send off.

I would like to share my experience of Hickton Family Funeral Directors at Cradley Heath.My Father passed away recently and the care home he stayed at recommended Hickton’s. Right from the first point of contact Hickton’s were amazing. Kirstie dealt with all of the arrangements with kindness, compassion and understanding. A very difficult and sad time was made much easier with her help and support.Ross looked after us all on the day of Dad’s funeral. He was extremely kind and very professional and helped us take Dad on his bespoke final journey. The whole day went very smoothly.I wish to thank Kirstie and Ross for their faultless help and support.I highly recommend Hickton Family Funeral Directors.

Laura in the Penn Road branch has been absolutely fantastic. I can't thank her enough for her support during arranging my dad's funeral. She explained everything, was always contactable and was always kind and respectful. If you unfortunately have to arrange a funeral then I can't recommend her enough. On behalf of my family thank you Laura.

From our first contact, Kirstie was so supportive. She came to the house, talking us through all our options for moms funeral. Kirstie supported me when I asked to do mom's hair and make up, giving me the space and time I needed to make mom beautiful and have my final time with her. The team on the day of the funeral were very professional and respectful. A great service at a very difficult time. Thank you for all you have done Tracy.

We used Hickton Family Funeral Directors, Cradley to support us with arranging my late brother's funeral.I have nothing but praise and gratitude for the attentive and considerate service we received from Mandy and the team at Cradley at such a difficult time for our family.We were guided and supported sensitively throughout, given advice and reassurance as and when we needed it.Without exception everyone we dealt with at Hicktons was professional and caring. It felt a very personal service.The funeral was beautiful in every way and surpassed our expectations.At a time when our family was vulnerable and struggling to come to term with our loss, the team at Hicktons were by our side and for that we are grateful, more than we can express.

Thank you to the Hickton family for organising my mother's funeral,But most of all, to Kirstie, I can not tell you how wonderful kind and supportive you were, it was extremely distressing following moms passing, especially the way she did, but you were there to guide and support us and we will always be in debt to you for that. With much love, Thank you Kirstie.I can not recommend Hickton family funeral directors more highly,Thank you also to Greg who led the way for us on the day a professional without fault.Thank you all x

I would like to say a massive thank you to Jodie, she has been wonderful working with me and my family. My Nan unfortunately wasn’t in the care of Hicktons funeral directors but we wanted to get some jewellery made with nans ashes in. We was met with Jodie who help us massively! They had a few displays of what we was after and was left to make our decision and didn’t feel pressured as we will was all so unsure. Jodie especially made our experience so much more comfortable and spoke to us with compassion and care, she also helped us order our jewellery even though nans funeral wasn’t held there! Jodie did our full order and held full communication with me about orders. We as a family was so happy with the little time we had with Hicktons family funeral directors and wish our whole funeral package was held here.

September 9thA family open day at the Kidderminster branch . Louise was there who helped with funeral arrangements when we really needed it ,she is excellent. The whole Hickton family were there and mingled with everyone. The horses and glass carriage was on display with a the well suited team .very impressive Doves were released at midday and there was a memory tree for messages to loved ones ❤️ . All in all a very successful day