Malting Green Surgery ( NHS)

4h ·Shared with PublicAlthough in my 80's rarely visit a doctor.However today spent 90 minutes trying to speak to my local surgery and was then told earliest appointment was Tuiesday9 4 days hence), so attempted to book online.This is what I got :-Register for Online ServicesTo register for our online services you will need to complete this form and then visit the practice

I joined the practise about 2 years ago but haven't needed its services until recently. I have found the doctors, nurse practitioners and reception staff to be highly professional and extremely helpful in supporting my medical needs. I have not struggled to get an appointment or to see the right person to advise me. The dispensary to the rear of the surgery is particularly convenient and a very important asset; the staff who work in the dispensary are also very professional and helpful. I really would recommend this surgery - in fact my husband has just joined having left his previous practise after being unable to get the basic services he required there and his experience so far have also been very positive.

Dank

Easy parking. Always had good experiences at this surgery...

Have never known such a dictatorial attitude and system. You’re expected to wait outside in all weathers until they can be bothered to call you in to be served. A ridiculous situation which most certainly doesn’t have your health as it’s priority.Dreadful service.

Absolutely the worst GP service I have had the misfortune to be stuck with. After Obsesian and his family bought up all our local practices leaving me no option but to use them (Birch/Layer/Stanway) I have encountered incompetence and damn right poor service ever since, From ignoring issues with my daughter which landed her eventually in hospital, to refusing to treat me while suffering heart issues to running the surgeries for simple profit. The dispensing service is awful, the possibility of an appointment is non existent quite frankly everything is the patients fault never theirs. If you want to live steer clear of them.Like the previous person stated it is a dictatorship, it is a business, it is the worst GP service around, I personally used to have 68 GP services on my watch when I worked in the NHS in IT. None of them treat patients like this place and none of them would dream of leaving people without medication.How CQC have rated them good is beyond me, clearly CQC have not spoken to the right patientsWhats it the politicians say, Go see your family GP he knows you and knows best and has you interests at heart" total BS its a different dr everytime ."

This surgery is affiliated to Winstree Medical Practice, so this review applies to both surgeries.Both these surgeries are run by Dr. Obsesian. I have had the misfortune to actually meet him for consultation. This chap is not fit to be a doctor, he has no patient/doctor skills, when i told him of my issue, he rudely sent me out to go and fill out a survey form and when i gave it to him, he tried to charge me fees to be consulted and to receive a sick note. I had met with him one other time and again he demanded money for a form.Most of the other doctors are the same, Dr. Ramjan, rather than dealing with my health issue, decided to take 20 minutes to explain to me why he is so healthy and doesn't eat in McDonalds. Why he takes Statins even though he has low cholesterol and why he is the best person on earth. I left there so frustrated and never got my health issue sorted.What i will tell you is that every good doctor here comes realised the power struggle between the long term employed, and then leaves. I am talking here about the French doctor (i forget his name) and Doctor Eaton. They have both told us about the issues at the surgery and have left employment, in one case without other employment to go to.I cannot give examples here due to confidentiality, but all i can say is that this surgery is by far the worst surgery i have ever been to and the treatment is so poor, the way things are just thrown at you when you leave is despicable.Dr. Obesesian should be taught how to treat humans respectfully as people before being allowed to treat them as doctors.