Phillips Smith & Dunn Estate Agents Barnstaple

We have had an amazing experience with Phillips Smith & Dunn with buying our property through them. From the start until moving day, James Traynar has kept in constant contact, going out of his way to support and be there to answer any questions. He has done an incredible job in making sure everything has run smoothly and professionally. Could not recommend them enough.

Charlie was AMAZING. He went above and beyond in what was a really stressful time selling our home. He was there for every question, every worry, working around our daughters naps, our rescue dog and making sure all the I's were dotted and T's were crossed. Charlie, Emma and team communicated effortlessly with us every step of the way. Charlie and Emma made the whole process feel a million times better and I can not thank them enough.

Ed Passmore and all the team were excellent. From initial valuation right through to putting up the sold sign, they were excellent and there for us every step of the way. Emma was lovely to deal with on the phone and we appreciated Rogers help too. All in all a great team that do by far, the best virtual tours in North Devon. We will definitely be using them again in the future. Thank you all.

I found this company to be helpful and accommodating. I viewed a property a few weeks ago but the only thing I found odd was, having expressed an interest they didn't call me back. I have told them my position, which is a very good one, however, no call, even after they said they would, which is still welcomed.

We can't recommend Ed Passmore and the team at Phillips Smith & Dunn highly enough. We recently sold our house with Ed, in a matter of days, for a great price. Everything went really smoothly and we felt supported throughout. Ed really has gone above and beyond for us with our new purchase as well. Fantastic service and excellent value. We wouldn't hesitate to use them again!

We viewed 2 properties with this agent. At both properties the agent was unable to locate keys to a back door or garage. We had to point out where perhaps they might be and find them for the agent. They also failed to advise that a freehold property that we viewed and then agreed to purchase had a yearly maintenance charge. We only found out 3 weeks after our offer was accepted. We had to pull out of the purchase due to this charge, had we been advised of the charge initially, we would never have even viewed. There was also another relative issue with the property that was not disclosed although it should have been. I will not bother trying to view other properties through this agent and would definitely not use to market our property.

James Traynar and his team are the perfect example of how EVERY estate agent across the industry should be serving their clients.On top of the fastidious and dedicated service provided, the commeraderie and good nature of James was very appreciated by our family during our probate sale.Communications were excellent and often answered immediately. The epitome of professionalism with just the right dash of personality and humour to boot.Overall James's service was exemplary and I have no hesitation in recommending PSD to handle your selling needs.These guys really are at the top of their game in providing a first class customer experience and deserve every word of my review.Thank you James and team if you read this. I know my Nana would have been very appreciative of the way you have helped us along and am sure she is looking down and raising a glass to you. This has been by far the easiest selling process we've undertaken thanks to your expert steer.Sheryl LongChepstow (long distance probate sale).

Extremely professional from start to finish. James took care of everything for me as I wasn’t in the country. A completely stress free experience and would happily use them again. Very reasonable fees and excellent communication throughout the whole process. I was kept up to date regularly by both James and Edward. A real pleasure thank you James and Edward.This is how a business should be run. Would certainly recommend.

Cannot recommend Sarah more highly. Fantastic communication and a great agent.

We had a very good experience with Phillips Smith & Dunn. Ed Passmore was extremely professional, helpful and a pleasure to deal with. He was swift to respond on every query and the whole transaction went through very smoothly and efficiently. I would not hesitate to recommend this firm.