Smiles Of New Forest

Invisalign review...I went to Smiles of New Forest for my Invisalign treatment and I couldn't have been more disappointed. Almost 6 months after my initial consultation and scans, I still hadn't been able to begin my treatment due to them constantly cancelling my appointments. I would move meetings and other plans around at work to be able to accommodate rearranged appointments, only for them to call me the day before (or in some instances the day of) to cancel. Receptionists also weren't usually told why and could never give me more information, which is useless.In the end, I ended up asking them, where do we go from here

Appointments are often cancelled but I give 5 stars for Juliana Schveitzer Da Silva... Most thorough check up, not just teeth but whole mouth which is rarely the case, I felt that she genuinely cared which was lovely, keep up the good work Juliana X

Cancelled appointments all the time. I missed 1 appointment due to family emergency and I was de registered from them . Absolutely shocking service. They cancel all the time sometimes an hour before appointment so if you take time off work be warned that you may not even get seen

Several years ago I had an implant fitted by Mahesh Nagpal at Smiles of The New Forest and it was the best decision I could have made. The service is very professional yet friendly and I have never experienced any problems with this tooth. The annual check ups for the implant confirm that all is well.I then underwent Invisiline treatment with Artee Nagpal to straighten my teeth and I am very glad I did. Artee is extremely knowledgeable about the treatments on the market and very reassuring to her clients, explaining every step along the way. I would have no hesitation in recommending Mahesh or Artee Nagpal, your smile will be in good hands.

Awful just awful, I wouldn't even give them 1 star. They constantly cancel appointments (sometimes on the day) then reschedule for months later. What sort of service is that? Rude and unapologetic staff! I think the management need to do a serious review into how this place is operating!

Amazing. Went to see Julianne Schweitzer da Silva . I'm not good with dentist's but she was so reassuring, friendly and professional. Excellent bad side manner and explained clearly my problems and without judgment . Advice on what to do was so nicely explained. Treatment was gentle and without pain.Highly recommended

Whenever I visit this dentist… the receptionists are always lovely and very helpful and polite.Recently, my old dentist left and I saw a new dentist called Julianna Schveitzer Da Silva….I can honestly say that she is one of the loveliest and most caring dentists I have come across…She put me completely at ease with her gentle and calming approach…She gave me all the options in an open and professional manner…Thank you Julianna for your care…

I used Smiles for 10 years as NHS patient. No real problem, though it is rather a shoestring operation (eg no mouthwash when you are in the chair). My teeth are generally OK anyway, so I went for check-ups and cleaning. Staff were friendly and seemed OK.However, my wife was very badly treated recently: let down for arranged appointment on a Friday afternoon; no alternative dentist available, and we were not notified of the problem until we arrived at the surgery.Smiles staff then lied (saying we had been sent a voicemail message), and gave wrong advice, telling us to go to A&E at Lymington Hospital (there *is* no A&E there). Eventually, my wife went elsewhere, privately, the next day, having spent a night in great pain.We deregistered, despite the extra cost of private treatment elsewhere.The 3/5 mark given is a composite. I would have given 4/5, based on my years of routine attendance, but my wife was unhappy about her treatment anyway, even *before* this recent episode, so I would only give 1/5 on her behalf.Finally, no car parking, which is not exactly the fault of Smiles, but makes it inconvenient, especially for those who are elderly and/or disabled.

Every single time I go here I have to wait, they are always late, even the early morning appointments. The dentist is rude, no manners whatsoever. There's nothing positive to say here. The waiting room today was full of disgruntled people.

Rosanne at Lymington with a lot of time, patience and professionalism, has provided my with a well fitting top denture when other dentists either didn't want the challenged or failed and wasted my money. Thank you for giving me my smile back.