Gardiners Jewellers

I took my watch in for a battery replacement on a Saturday and because it had screws in the back was told it would be ready Monday! Wasn’t ready on the Monday so went back on the Wednesday to be told the screw was seized and would have to be sent to the workshop so I decided I wouldn’t bother as I didn’t believe her. I took my watch to the watch and clock hospital on Carr lane Hull and they replaced my battery in 3 minutes so I will be going here in future and not a con artist.

Did repair efficiently but very expensive - nearly £40 to adjust two watch straps and failed to notice that one of the watches needed a new battery too so now I need to go to another shop to get that done!

I took my Chain into Gardiners to have a repair done, excellent service and the woman who served me, she is beautiful. Thank you again.

Lovely helpful and attentive staff, I bought a pendant for my daughter and had it engraved, really quick service and very pleased with the quality. Also have had watch batteries and a watch strap fitted here while I waited very good quick service for repairs never had any issues

Opens whenever it wants

I took a watch in just to be set and needed a couple of links taken out. They kept my watch for nearly a week and did nothing. I then collected it and took it to a jewellers on Willerby Road in Hull and they did it there and then within a few minutes. Poor service by Gardiners. I won’t use them again.

Small but nice jewellers that sell new and second hand jewellery which I like. They do repairs too

I will definitely be using this jewellers again! I have a Pandora ring my late grandparents bought me many birthdays ago and a ring with a tanzanite stone that my boyfriend bought me for my 18th birthday, both of which are very special to me. I had noticed recently that they lost their shine and the tanzanite was almost clear so I brought them here. I was worried about leaving them as they’re such special rings but the kindness and friendliness of the staff made me feel safe leaving them in their hands. I have just picked them up today and they are so shiny! I don’t remember the last time I ever saw them look this nice, and it only cost me £8! I’m so happy with my experience with this jewellers and will definitely be using them again when my rings need to get their sparkle back again! Thank you, I’m so, so pleased!

Went in this shop today for a new battery for watch. When my mum said she thought the face was a bit steamed up the lady took her tissue from out of her sleeve and spit on it and wiped the watch face. She then spit again and wiped the winder. We did get the new battery put in. We were so shocked and never said anything. My mum put her watch in her pocket saying she will have to disinfect it. She’s 94 and said she’s never seen anything so disgusting.

I had a ring, which had snapped, repaired. This ring has no real worth but is of great sentimental value and it was repaired. Very grateful.