HotSpring World Nottingham

Upgraded our 15 year old hot tub to a Hot Spot SX with Penny's help, good choice! The installation team - Wes and Ryan arrived early and had installed the new tub and had left by 11.30. Very nice young men. We were able to use the tub by 4.30 that afternoon as it had reached 32°, just right for such a hot afternoon! Splendid result all round, highly recommended.

We have had a flair hot tub since December 2021 and had a swim spa for the last 6 weeks.They are both excellent pieces of equipment with good jets and lovely lights and both hold the temperature well. The jets on the spa are great for swimming and I feel fitter and stronger already. The grandchildren love the spa particularly.It is a great joy getting up in the morning and getting into your own spa for a swim. It will be great in the better weather and I do feel lucky.I call Penny and Jackie the A Team. We found we were not given enough information and chemicals on delivery. The ladies came out 3 times to make sure we knew what to do and what chenicals to buy.Nothing is too much trouble to them and I know I can ring them if we get stuck.The delivery itself was very good with great care taken. They lifted the spa over the fence onto rollers and then it was guided into placeThe negative side is that we did not realise how many chemicals were needed after speaking to the original salesman. The maimtainance has taken a lot more of my leisure time than expected. I spent 40 minutes sucking up debris and 15 minutes swimming this morning after seeds, leaves and needles fell out of the filters we git out to clean. Sadly since we bought 18 months ago the cost of energy has dramatically increased and our electricity bill is considerably higher.It is something to consider when buying.

Great Spa and Great service from start to finish. No pushy sales speak and Simon gave plenty of options to look at to enable us to make an informed decision. Site visits pre install to ensure Tub would fit and confirm access requirements and also to ensure electrical requirements are identified to ensure smooth installation. Home visit post installation to give support/tips on Spa Care.5 stars from me.Thank you Simon.

Great service all the way from selecting a tub to the delivery and aftercare. Jacqui even helped us find a reasonably price crane to hoist over the house! the tub is great, powerful and easy to clean, cheap to run. Hours to relaxing and chilling!

We bought our hot tub in June 2022 from Hotspring World . Jacqui was excellent. She was so helpful in answering all our questions and advice .I would thoroughly recommend buying a hot tub from Hotspring world.Craig & Carol

Excellent customer service and friendly staff. Nothing is too much trouble, try the tubs as many times as you need to without pushy sales staff. Quality built hot tubs with superb insulation. Very satisfied and looking forward to enjoying our hot tub for many years to come.

We did a lot of research before deciding on which hot tub we wanted and are glad we did. Not only do we love our hot tub (and we mean LOVE), the service from Simon throughout the process (and ongoing) was excellent. We appreciated the visit to discuss where the hot tub could go and how to get it over the house, the links with the crane people, the updates over progress (shipping etc) and the aftercare (answering questions etc). Can't recommend them enough (off now to have a soak).

We ordered our Hotspring Spa after an ad-hoc visit to their showroom in May 2021. Jacqui was great and very helpful, answering our many questions with a friendly smile. She even let us come back for a wet test" after we had placed our order. Unfortunately