Luxury Nails 2F

End result was nice but unfortunately they were extremely rough and made my finger bleed with a file that was not sanitsed after. I felt they were quite rude. Once they finished doing my toe nails they moved straight on to the next client without washing their hands.Nails are nice but customer service isn't the best and hygiene is very poor.Real shame.

I have been 3 times to have my nails done and every time had the same experience so therefore feel it needs a review. Busy, extremely rushed, and unsanitary. I don’t think any of the tools or files have ever been cleaned, it’s literally a conveyer belt system so no chance to clean anything in between, the top coat cures bumpy due to no care being taken (there’s dust in the top coat), nails are often different lengths and shapes, get cut almost every time, the day after my nails absolutely throb. You can wait for hours if you’re a walk in, you can book but it doesn’t make any difference really they don’t take no notice of that. There just seems to be no attention to detail, it doesn’t feel like a luxury which getting your nails done should. It was convenient to go here instead of into Maidstone but I won’t be revisiting.

Absolutely shocking experience walking into this nail salon today. (Friday 10th February 2023)I arrive there at 8.50am, they open at 9am, but told me to come in. There was 3 men in there, no other customers. He rushed me to sit down, asked what I wanted & the colour I wanted. When trying to tell him & show him what I wanted doing, he just kept trying to grab my hand, repeatedly saying give me your hand

I have had my nails done there 3 times and I find the staff very friendly, professional, and especially my nails are very satisfied, I will recommend to my friends

First time using today loved my nail done to perfection rebooked for 4 weeks

I am always happy with the results I have, no matter what intricate pictures I show them. They are always able to meet my needs and I will be going back time and time again.

Been going here for almost a year and my nails are always amazing!

Overall the nails were good, but the prices are shocking! The nail artists were very rude and unprofessional. Wouldn’t go back here