Bruntsfield Medical Practice

Its a chore to even get registered with this gp, never mind the gp in general. Ive been calling every tuesday bang on 11 everytime to express my intrest in registering. Ive been told the same thing for 3 weeks registeration booked up for the week" how can that be possible atall when im calling at 11 everytime when new slots open every week. I called today at 10:55 to be told to call back at 11 and long behold same answer again

Very poor standard of care to the level of blatant dishonesty and incompetence. Some of the rudest admin and receptionists I have had the misfortune to encounter. Many moons ago was an acceptable if rather low standard but it is shocking to see how far the standard has slipped. One absolutely to avoid.

My partner had an independent diagnosis of lipoedema from three foreign-based doctors specialising in this condition. She went to the practice to discuss her treatment options. Dr Walls completely disregarded those expert foreign diagnoses, told her it could be elephantiasis, and sent her for elephantiasis tests. He didn’t even know that one of her visible symptoms ruled out elephantiasis by definition. Breathtaking arrogance. Since then she has had a surgery for lipoedema and is back on her feet.

I have had excellent care at BMP over the last fifty years especially over the last two when I was struck by two very different

Lovely staff, quick appointments, caring doctor, and on site bloodwork!

Long waiting times for appts, easily over 2 weeks if you want a doctor that isn't a locum or trainee, of which there are many. Over 2 weeks for bloods taken as well. Admin poor, will get your results and never call you, even if there's something wrong. Zero chance of referral, partners too tight with the purse strings even if you get to see a proper doctor. Sole saving grace is that it generally runs to schedule.

Excellent medical centre. Reception staff are polite and helpful. Doctors and nurses are professional but also caring.

Can't recommend this place enough. Everyone - no matter if admin team, nurse or GP - is pleasant and competent, helpful and reliable. I had them recommended to me by coworkers and rightfully so. Best GP surgery I've been to in Edinburgh!

I was visiting from Canada and developed an eye infection. The emergency doctor, Dr. Calvert, contacted me and referred me to an Optician who then solved my problem. She was wonderful!

I've been going here for years and I don't say this lightly but this practice is terrible. They care more about maintaining government statistics than they do about patient health. The only way to get an appointment is pretty much emergency at 8.30am ..unless you're prepared to wait 6-8 weeks for your ailment? The sense that you're navigating a flow chart is apparent in just about every appointment. I will say there are a few Dr's who are genuinely good at this practice like Dr Graham Mackenzie who is frankly amazing at his job. But the majority feel like patronizing tele-sales that border on sociopathic disinterest. I once had Dr Wands litterally say to me: 'well what do you want me to do about it?' with a sneer on his face when discussing a chronic back pain issue. More than a few times I feel I have recieved prejudice for my life choices while recieving treatment and I will consequently be looking for a new practice immediately. I suggest anyone reading this should do so also.