Marquis Motorhomes & Caravans Surrey

At arrival were advised we could look anywhere, lot's of choice's and options on new and used, rep Adil was extremely patient with us who know very little about weights, insurance and community link's!Visit was really good and will be coming back soon.

!STAY CLEAR! do not buy from this company. I would give them -5 stars. We came over on Saturday evening. Put a deposit down for a caravan (around 7%) and my dad was taken ill and passed within 2 days, 1st thing on Monday morning we called and emailed to cancel the order explaining that my dad was really unwell and I was in no mind to go on any holidays so we wanted to cancel the order and they refused, sent threatening letters within 1 day saying they'd take us to court if we didn't agree to accep their conditions and held our deposit. Totally unfair. They had literally closed when we paid the deposit, it was the equivalent of wanting to cancel the order within 2 minutes. The worst part of it is the array of threatening letters you will receive to coerce you into accepting their terms and making legal" them keeping your deposit."

Avoid this place, I wish I spent an additional £2k or £3K more and gone else where. Appalling customer service and quick to deny they ever promised to get items done. OVER PROMISE UNDER DELIVER ... Save yourself the grief.

Second time dealing with marquis Surrey and very happy with whole process.On collection there was a problem but with the help of the sales team a solution was found and everybody was happy.Would use there services again and recommend them.

After sales service has been very poor. No communication from Marquis. Arranged to drop our motorhome off on a Saturday after much negotiating. On arrival person on site did not know about vehicle and said it was not suitable on a Saturday. After a long explanation were allowed to leave vehicle. It has now been over a week in the workshop and still no update from Marquis. Really poor communication and service. They do not even provide free refreshments to their customers. The whole place needs an overhaul in respect of customer service.

Thank you to Adil and the team at Marquis Surrey for a brilliant experience with our purchase. Most efficient service and throughly helpful from start to finish

Deciding we needed to get a bigger motor home off we went to Marquis Gomshall. Adil looked after us from start to finish, yes we had a couple of hiccups with the van delivery being a couple of weeks later than planned but Adil kept us fully informed of progress.We now have our van, with just a couple of very minor issues Adil had it sorted.Excellent service, friendly and knowledgeable staff.Pauline and Stan Durbridge

Very friendly and great sales function. Service is a bit slower though with long waits for parts

Bought a brand new Auto Sleeper Fairford Plus MQ with Adils help at Gomshall. Great service and after service.Had a few teething faults that were quickly sorted out by Naomi and Neil in Service.We would highly recommend Adil and the Marquis Team.

The sales team were great till they got your money, I'd avoid this company completely. The star is for the hand over team, they were great. I had a conversation with one of the sales team who was ridiculously rude to me, never ever again. Please avoid