Sleeperdorm

!!DO NOT STAY HERE!!Me and my 4 friends stayed here last Friday night. We were charged twice for the same room as we came back to the hostel at in two groups at two separate times. I have since phoned the establishment to try and resolve this- after about 30 unanswered calls, they rang me back and said there was nothing they could do. Pathetic. I wonder how many other people they have scammed? Shocking, especially in a cost of living crisis.

We visited Newcastle overnight for an event. Easy to find and close to the city center. Smooth check in process. Getting to the room, it was spotlessly clean. Beds very comfortable with plenty of pillows. Bathroom was also perfectly clean and looked to be fairly new. Toiletries and tea/coffee were a nice touch that you don't usually get in budget accommodation. The listing says the walls are soundproof - they are not, but we only heard other people a couple of times and it wasn't disruptive. We opted for the cooked breakfast which was great. It was delivered to our room right on time and piping hot and was a very welcome start to the day. In all, I would recommend it to others looking for somewhere for a short, cheap, no-frills stay. The only things that were missing from the room didn't affect our stay, they would have just been nice to have - a shelf or similar next to the beds, a lamp in the room, somewhere to hang clothes - and would not deter us from staying again

Lovely and welcoming staff. Manager even offered to drop us in town as there was no available taxis. Very friendly beds and rooms comfortable. Will be returning again.

Perfect stay. Owner is a legend. Rooms clean and comfy

Stayed here at the weekend and the owner is the hotel owner version of a shady landlord. Firstly if you're early, you're paying £10 per hour you're early despite the room being ready. Next, you're paying £25 bank transfer PER PERSON deposit. Expect to never see this money again. Checkout is at 10am, I guarantee there will be nobody on the desk. We had to leave our room key card on the reception desk after 20 minutes of waiting. another group was also waiting and had been for some time (they had paid their deposit in cash). Owner phoned, checked cameras" which is obviously untrue

The staff are friendly enough and the general aura is OK. The room was basic and simple but the parking was poor. The noise of partying revellers arriving at 3am with disgusting language was very disappointing. This is not the fault of the staff of course. Would recommend for a young group or a one night stop to 'put the head on the pillow'. Additionally, where is my deposit that has not been refunded yet, please advise me what sort of policy you have on this mistreatment as we returned the room in acceptable condition.

Receptionist was a weapon. He clearly has an attitude problem and should seriously consider a change in career for the sake of other unsuspecting visitors. Communal areas are dirty. Random cycling machines in the middle of corridor. Cracked windows in the room. Neighbours shouting at each other. Avoid at all costs.

We used this over a stag do and it was amazing. The staff are welcoming and friendly, the rooms are clean and functional, and its close enough to the train station and city centre.Id highly recommend this place!!!

Very nice hostel with very kind and generous staff. I was able to use the wifi and television in the kitchen while i had to stay and wait for my boat the next day.