Purple Travel

Have used Purple Travel for a number of holidays ..they have always been exceptionally helpful and have gone above and beyond to find great prices and great holidays, would not hesitate to recommend

Booked with them before and service from the women was great so thought to check prices again with them. I called and some not very well English speaking guy answered I asked about flights he asked me what price I have already I said I don't. He's mine you probably do but dont want to say. How rude sort these people out ! Dont have them working for you!

I've used this company twice in the past to book a holiday, and the service was very good and documents sent out promptly for a last minute holiday.I attempted to use them last night to book a third holiday, but the agent I spoke to was very rude and patronising with quite a bad attitude, and gave me a quote much higher than what I was able to find myself in less than 5 minutes using lastminute.comHowever, that member of staff should not reflect the company itself as they are usually very good. I would recommend them.

Very rude staff!Booked for 20 people and because of their attitude towards the booking we want to cancel and they're not letting cancel straight away so that we miss the 14 day cancellation deadline.They're not even speaking over the phone to sort some issues out.Issues; some passenger names are wrong,Separate families are being clumped into one room as capacity.Just two people have spoken to their staff!No one has been rude to them!They've taken the deposit over the phone but only deal with you now via email!Not even replying to emails!Spoke to both on the phone when taking deposit!Hazel told us she didn't want to speak over the phone!Still waiting for email replies!Booking on their terms for maximum profit!

Tried calling 4 times to enquire about holidays. The phone just kept ringing, no reply, no option to leave a voicemail,either very very busy or just don't want the business.

Best personal knowledgeable staff. Great deals tailored to your needs. Offering cheaper deals on package holidays...

For me this is the best on line travel Agent I have ever used . They try to match other company prices but with a better customer service. Thanks guys

I used this company a few years ago, they were greatNow I've been searching for a holiday but their website has been broken for at least 6 months which to me is a red flag , most people book online these days yet this company say the website is being updated and not available therefore only able to take bookings on the phone , very suspicious that I was told I would only be able to make a payment by bank transfer too

I booked our accommodation for Cuba through Purple Travel, and the staff on the phone were really helpful and gave great advice. Have just received some really affordable options for a trip to the Canaries too, and am planning to book soon - would definitely recommend.