Jonas & James Kitchens Exclusively at The Range

Never ever buy your kitchen from Jonas and James!! We trusted our designer with our hearts and dreams, but he has absolutely dashed them! First failure not checking the measurements of our kitchen and putting in extra tall larder units. After delivery and us trying to fit them, we realised something was majorly wrong and James accused us on lowering our ceilings!!??Second failing starting a credit agreement 4 months early, when it should be 12 months after delivery, I was told nothing can be done and offered £50 compensation, when this affects my 2022 budgeting by nearly £900Third failing not adding door handles to the order after I agreed them and on the quote that was supplied.Fourth failing delivering a washing machine when we asked for a washer dryer.Fifth failing sending us a washing machine that looks like it has been dropped from a great height.Sixth failing adding on 3 extra worktops at a cost to us.Complaints team will not talk to me on the phone, said I have to email and will only reply one email as day, we are up against tie with our builder as he is extremely good and is needed on other jobs, but cannot get a decent reply from the range.Was offered £150 and half my kitchen is ruined as they told me to cut the feet off half of it, due t extra tall units and the plinth is ow two different heights!! Do not use this company at any cost!!!!