Portsea Island Eyecare
23 Reviews
- SaturdayClosed
- SundayClosed
- MondayClosed
- TuesdayClosed
- WednesdayClosed
- ThursdayClosed
- FridayClosed
About the Business
Portsea Island Eyecare - Eye Care from local Independent Opticians | Expert eye care focused on you delivered by your local independent eye care experts in a safe, friendly environment.
Contacts
Call Us
+442392610710
144 London Rd, Hilsea, Portsmouth PO2 9DQ
Hours
- SaturdayClosed
- SundayClosed
- MondayClosed
- TuesdayClosed
- WednesdayClosed
- ThursdayClosed
- FridayClosed
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- In-store shopping
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- LGBTQ+ friendly
- Transgender safe space
- Wheelchair-accessible seating
- Toilets
Recommended Reviews
Matt B
22.03.2024
Portsea Island Eyecare
Been coming here for decades. Usually first class but I was a little disappointed with the communication front the new young female optometrist.Didn't convey the results of my tests to me and was a little terse when asking for clarification of my issue. Hopeful a one off.
Jock Adam
20.03.2024
Portsea Island Eyecare
I am almost 80 and as a childhood measles suffer, I have been seen by an army of opticians etc over the years. I have been thrilled in the past 5 years or so to discover Miss White, the optometrist at Portsea Island Eyecare. She is quite exceptional in her painstaking, meticulous attention to detail. The result for me has been the most accurate and effective prescriptions I have ever had - and that includes in the run up to cataract surgery three years ago and especially since. I cannot speak highly enough of this exceptional practitioner, knowing I can rest absolutely secure in her outstanding professional care
P Bhatt
17.03.2024
Portsea Island Eyecare
We've been a customer for past three years and had no problems, but this time the customer service was so so so bad that we've told the staff (Lee Wilso) that you've lost us as your customer.I have given my son's broken glasses to them, My original query was initially handled by Lee Wilson and Abigail Grey, I was asked to sign NHS paper and I was told it will be ready tomorrow.It took them 14 days to get this fixed,Zero communication from them, not a single phone call to say the frame was out of stock and didn't arrived, I visited five times to see if they were fixed, each and every time I was told by Abigail and another chap (was wearing suit) that it will be ready tomorrow. and again no phone call/message with an update.I was really let down by their staff (named above), their attitude (to me) was we don't care about you as a customer
Ali Molloy
19.02.2024
Portsea Island Eyecare
The people are really friendly. But, my frames were flimsy and not great quality. My new glasses broke about 8 months after purchasing - the mechanism inside the arm snapped on their own accord. I did inquire for help, but they said that they no longer stock this brand and that it would cost £35 to fix the snapped part. I've resorted to using my older frames, which are much sturdier.I used to use Portsea Island Opticians years ago, and the service and quality was really thorough and great. It doesn't seem to be the same since I returned.
Sarah Dupont
04.02.2024
Portsea Island Eyecare
I have been a customer at Portsea Island Eyecare for many years and I have always received an extremely high level of care from the team. A few years ago in a routine eye exam Catherine discovered a problem with one of my eyes that I hadn't been aware of but could have led to a detached retina if left untreated. Catherine referred me to QA without any fuss and explained everything with great care. I have always been extremely pleased with my lenses and glasses from here and I would heartily recommend this opticians to anyone.
Georel John Gotera
02.02.2024
Portsea Island Eyecare
My glasses (not made in the UK) had screw missing and they were able to fix it. Very friendly staff.
Dave
29.12.2023
Portsea Island Eyecare
Glasses arm came away from metal pin. Replaced glasses immediately with no fuss or questions. Excellent service.
Daniel Emmett
21.12.2023
Portsea Island Eyecare
I got my new Timberland glasses on 28th sep 2022 the cost me £145.20 ish and the nose head come of today not happy with them
Paul Godfrey
18.12.2023
Portsea Island Eyecare
Very pleased with my new glasses.Service was first rate from a very friendly and professional team
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Map
144 London Rd, Hilsea, Portsmouth PO2 9DQ
Portsea Island Eyecare