Orchanrd

Very pleased with the care and service provided

Staff is always very nice and helpful. Thank you

Attentive staff. Normally you don't have to wait for too long.

Pretty weird experience. I had my covid booster here and was meant to have flu at the same time though they had ran out...this was about a month ago. I rescheduled my appt to this morning. Naturally I turned up to the pharmacy as thats where i'd been before and where i was meant to get the flu jab originally and indeed the nice assistant confirmed they were doing vaccines today. The gentlemen who I presumed was the pharmacist then started, rather tersely asking me for my private details so he could identify me....not discretely, just shouting them out loudly in the middle of the pharmacy......this is a data thief's paradise. After all this he then said they don't do vaccinations in here and I had to go next door.So they totally made up they were operating, then took my details then told me to get out. Weird place and never have I felt so poorly treated - I worry for the vulnerable who have to go in here. Can't remember a smile or anything positive to highlight. I do remember it was very untidy and not very clean.

No help at all I went to seek advice on a blistered burn but was given plasters that I could of bought at sainsbury's.

Online opening hours are wrong, they don't currently open until 09.45hrs.

Nice enough staff but very poor organisation and communication. I routinely phone to check my prescriptions are ready to collect, this routinely takes 5-10 minutes to deal with, they routinely assure me the prescriptions are ready, and yet I routinely have to wait for 14-30 minutes because of a problem. In addition, I'm often given an IOU and have to go back. Naturally, in my time. Despite phoning, visiting and waiting to collect already.Please Lloyds, sort yourselves out. And don't tell me again - when I believe I deal with these recurring problems calmly - that I could always choose another chemist!

More cream from my doctor to order more cream to give my doctor give me cream for face

This place improved a lot! New organisation, prescriptions on time, awsome promotions, a lot of products half prize, staff ready to help you anytime and much better management.

Three staff members were all really helpful and kind. They helped sort a problem with a private prescription that was not their issue. Great service - thank you.