Tonbridge Lighting Centre

I have visited this shop three times over recent years and each time it is the same experience - poor. Yes They have a good range of lighting. The prices vary but they often have sale on. The reason for one star is the non existent customer service/experience - each time I have been left feeling it was awkward at best. Not even a smile or a word of welcome from any of the three staff (particularly the two gentlemen). If you thought that an engaging chat through your requirement’s, with no doubt knowledgeable staff, might help, then really do not bother. They are miserable and actually quite intimidating. The whole experience left me cold (and I actually purchased something). Won’t be going back!

Very pleased with my visit to the centre today. They have plenty of stock and staff took the time with us. They gave us ideas and will be back to purchase. Thank you all so much, we were recommended and would certainly recommend as visit.

Large selection of lighting, but at a premium price point. Staff are indifferent.

Great range of lighting options but can be very expensive. Offers/end of line more affordable.

We have shopped here many times over the years. They have quality and unique lighting and furniture on show. All a matter of taste of course, but it is a diverse selection and so if you are looking for that little bit extra than a well know flat pack stockist, it is worth a look.Also, customer service, in my experience, is second to none, never had a problem with delivery in the past.And recently there was an error on an item we ordered, which in truth was mainly our fault, but a replacement was sent out along with collection of the incorrect item without a second thought.Could not recommend these guys highly enough.

It’s wasn’t the stock that is the reason I’m given a poor review but the staff. I’ve had the same experience 3 times so I don’t think they were having a bad day. They were miserable to say the least and not forward in being helpful, I felt very awkward and unwelcome shame!

Nice lights and furniture but too expensive.

Great customer serviceDid not have the light in stock but ordered it.