Jess Takes The Lead Cardiff

My two dogs have been getting groomed and walked with Jess since they were puppies and we couldn't be happier. After a bad experience walking them on my own when they were only a few months old I was too scared to walk them again without someone. Only a few months of regular walks with Jess and the staff, their behaviour on lead dramatically improved and they actually had recall when off lead. I can now happily walk them on my own. Jess has also being able to accommodate last minute comfort breaks when we have being delayed getting home. Thank you.

Our dog absolutely loves day care with Jess and the rest of the team. Everyone there is lovely and they take such good care of the dogs. The groomers there always do an excellent job as well, he always comes back smelling lovely!

Decided to switch to Jess Takes The Lead after a bad experience with another groomer and only glowing recommendations from others about JTTL, and with complete sincerity can say it was a great decision!Our pup Eddy was booked in with Katelyn and as soon as I dropped him off could see the care and affection they treated him with, and his calm demeanour when I picked him up compared to his eagerness to leave with other groomers was a very positive experience as an owner.Not only that he’s also so soft, fluffy & perfectly trimmed he’s been getting compliments all day! He looks good and we can tell feels good.Over joyed with the positive experience we had with Eddy’s first groom here and already rebooked for him. Strongly recommend to other dog owners in Cardiff looking for someone they can trust!Thanks so much JTTL Team ❤️

Amazing team, they are so friendly and I'm always super happy with the service we receive. They are fab with leia and they always work around her. Highly recommend.

Always a great service, Cody enjoys the experience each time. They always follow instructions and always take a consistent amount of time. Had some issues with appointment mix ups but that's nothing.I don't understand 1 star reviews from people that get mad about them cutting out matted fur, brushing your dog isn't the sole responsibility of the groomer, you have a duty of care to your pet and should be doing your best to prevent mats.

We’ve used this groomer twice now, the first time, Barney was there for around 4 hours and when we collected him he looked amazing! A completely different dog. You could see the groomer enjoyed they’re work. The second time we had an afternoon appointment 3pm, by 4.15 Barney was ready to collect which we thought was quick considering how long he was there last time. On collecting him, he’d been shaved right to the skin, his ears hadn’t been trimmed and matts were left, fur was uneven around his face and eyes. Completely disgusted at how looked when he came out, the job looked rushed and who ever cut him didn’t show any consideration to the fact that he is our dog. £58 for a job that my child could of done better.Safe to say we’ll never use this service again, Barney hasn’t been been right since going to the groomers, he’s been hiding since he’s come home, so I can’t imagine how he was treated when he was there!Completely over priced,I didn’t even want to leave one star

Fantastic team! Dropped my 2 scruffy pups off at 10.40 and they were both done and looking great within an hour and a half! And both pups came out with big smiley faces so zero complaints here! Thank you ladies :)

Amazing service! They did a great job with shaving my dog (I have a big labradoodle)Staff was lovely to both me and my dog.Also very good value for money! They charged me a fair price (unlike many other places)Would 100% recommend!