Westwinds Canine Centre

Sadly I cannot recommend Westwinds. When talking to Sam when I booked I was confident that our 2 dogs (one a 5 month old puppy) would be well looked after.When we contacted to arrange collection Sam had changed the rules and we had to leave them an extra night. Not collecting them on the saturday pm would have been fine IF she had said that in the beginning. They were smelly. Old dog had been overfed despite instructions on quantity, pup had gummy eyes despite warning that she may need eye drops. Will not return.

Our Munsterlander, Charlie, has stayed at Westwinds many times. He’s been in several different kennels in various parts of the country in his relatively long life (nearly fourteen now). He's a sociable but sensitive soul, and Westwinds is one of the very few boarding kennels where he’s been consistently happy to go: he always runs up to Sam with his tail wagging when we drop him off! We never leave him anywhere else now.During the time Charlie has boarded regularly with Sam he’s had both knees replaced, and though these were fine for the first three or four years, more recently he’s got a lot slower and his kidneys are now failing: he’s on quite a complex drug regime and a special diet, and Sam has taken this in her stride. We’re always very happy to leave Charlie in Sam’s care, and as I said he’s always pleased to see her. My wife and I would heartily recommend Westwinds without any reservations, and so would Charlie!

Only boarding I would use for my boy, Sam & her family are fantastic. Always very accommodating with drop off collection times. Kennels are cosy & well maintained. Our boy has many special needs ie. Diet, medication etc, so goes to Sam with a list of instructions!! This has never been a problem. We have a very nervous dog, who is always happy to stay at Westwinds, so this speaks for itself. On collection we can tell he has enjoyed his holiday too. Highly recommended

We use Westwind Boarding Kennels approximately 2 to 3 times a year, its excellent and our 2 boys love going, greeting Sam with wagging tales and running around the place like crazy! We have a 4 year old lab and a scruffy ol' Jack Russell; they board together in the same huge kennel and are well looked after, we have no doubt about that. On one particular occasion (New Year's Day 2015) at approximately 7am we had devatstating news that needed us to drop everything and get to Kent asap......I called Sam who immediately and without hesitation said drop them off and don't worry! We did.....and she greeted us and the boys with sympathy, consideration and kindness (without little more than half an hours notice!). We had no idea how long we needed them to be with her......as we couldn't say at the time, but have them she did for several days; a true warm hearted lady. Our boys are like our children, but they are safe, warm, have huge walks and are treated as if they were Sam's, they have a holiday of their own. I have no hesitation but to highly recommend Sam and her kennels; there are only 5 and because of that Sam gives her undivided attention at all times. The boys return home, fit, healthy and happy oh and clean....the Jack is often the target of the lab's piddle, Sam gives him a shampoo every time! 5 Star dedicated kennels, highly recommended.

Sam did a brilliant job of taking care of our two dogs for three weeks. She is clearly someone who knows and loves dogs, and ours were happy and in good condition when they came back to us. Many thanks

I have 2 border collies one of whom can be highly reactive with people he doesn't know and I didn't think we'd ever be able to use kennels. And then a well respected dog trainer recommended that I try Sam at West Winds. From the first time I met her I knew that Sam was right for my dogs. Three years on & I wouldn't go anywhere else. My dogs love her, they leap out of the car when we get there (they know where the toys are kept!!), the kennels are spacious & clean, the dogs are well exercised and most importantly for me they are understood, well looked after & all of their needs are met.I would recommend Sam and her kennels to anyone who wants peace of mind when they can't look after their dogs themselves.

We have taken our two GSDs there several times, including one when my boy was six weeks into recovery from cruciate implant surgery. Sam knew exactly what to do to look after him, in fact our vet confirmed our confidence in her knowledge & care. They are happy & relaxed in her company, greeting her with joy when they see her. There are very few people I would trust with our two, Sam is one of them.

We have been using Westwinds Boarding Kennels now for 5 years and highly recommend Sam and her family and definitely would not go anywhere else. The kennels are a great size and always spotless. Our rescue boy Bob has a few behavior issues and Sam and her mum are fantastic with him and in return he enjoys his stays and we have peace of mind.Thank you so much we really do appreciate your kindness and professional approach to our boy.

We have used Westwinds Boarding Kennelson several occasions over the past few years and I cannot recommend enough the care and commitment that Sam gives to all her guests. They are treated with the same care and love that she gives to her own petsI have left 2 of our beloved pets with Sam and each time they have boarded together and been thouroughly exercised with several walks per day on the beach and around the lanes, my eldest collie Benji has separation issues but has taken to Sam and will follow her around as if she were his owner, I secretly think if he could he would let her adopt" him permanently.We last used Westwinds in 2016 for a long stay in late March which required a late drop off and late collection all done without any additional chargesBasically Sam loves your pets and your pets will love Sam.If my wife will entrust Sam with our babies then that is recommendation enough."

Sam's great, and our young dog Mabel had a brilliant time there, playing with her new friends. Sam sent us a couple of videos whilst we were on holiday (which was an added bonus, and really thoughtful of Sam) and we couldn't believe how much Mabel was enjoying herself (the traitor) - you could see she was having an absolute blast. This really put our minds at rest, so we could relax and enjoy our holiday.And the fact that it's a small kennels is good too - Sam has the time to play with and thoroughly exercise all the dogs in her care, and the dogs get to make good friends, and to spend plenty of time playing with them.So we've found Mabel's permanent holiday hotel, and we're very pleased. Thanks, Sam.