The Diner Castle Quay, Castle St, Banbury OX16 5UN

The Diner

12 Reviews
The Diner Castle Quay, Castle St, Banbury OX16 5UN

About the Business

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Castle Quay, Castle St, Banbury OX16 5UN

Hours

Features

  • Credit cards
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
  • Wheelchair-accessible car park
  • Wheelchair-accessible seating
  • Dine-in
  • Takeaway
  • Alcohol
  • Beer
  • Coffee
  • Spirits
  • Wine
  • Breakfast
  • Dinner
  • Dessert
  • Bar on site
  • Toilets
  • Groups
  • Accepts reservations
  • Good for kids
  • Lunch
  • Casual

Recommended Reviews

O B
17.02.2024
The Diner
Great potential, terrible food. I appreciate it is new and so it may change and improve but the food is not good.Two pizzas: both undercooked, dough was part baked, not crispy.Burger: underfilled, no substance for the priceChicken Wings: actually the worst chicken wings I’ve ever had in my life. Must have been microwaved or something. Skin was soft and almost like it was alive still. Wings should be fried or oven baked to achieve crispy skin.Would not recommend in current state.
Karen Burton
23.01.2024
The Diner
A very disappointing meal. What was meant to be an enjoyable time was unfortunately ruined by a catastrophe of mistakes. It's just opened but even allowing for this ,the whole experience was one I do not wish to repeat. I will say that the staff were very pleasant but obviously inexperienced so there should have been knowledgeable staff available to deal with the problems.
Natasha Ellard
06.01.2024
The Diner
None of the food actually appeared to have been made on site! It all seemed to have been pre-prepared, shipped in and just heated up :-(
Izzy Rose
05.01.2024
The Diner
TERRIBLE SERVICE!We came in at 11:50am on a bank holiday Monday and ordered on the app, there was 4 of us and only one other table of about 6. Lots was unavailable but we ordered 2 breakfasts, a soup and a piece of cake as well as drinks. They then told us they were out of soup and out of sausages. Half an hour later and we still don’t have any drinks or even the cake so we asked the waitress and she said the system hadn’t picked up on the drinks (but picked up on the food??) so she took the drinks down and went off.Instead of the soup one of our party then ordered a salad and that came (baring in mind he ordered this about 20 minutes after the initial order) and still no cake or breakfasts. Finally after 35 minutes the breakfasts came and the drinks but still no cake. With the tea they didn’t bring any milk either so had to go off and get that. We had all finished our breakfasts, now at 12:40pm and still didn’t have the cake so one person was just sat there with tea, despite us asking about the cake multiple times. What were they doing, making a cake from scratch?? We finally got the cake at 12:41pm.If we hadn’t paid we would have walked out. Terrible service, will not be coming back.
Kate Radford
18.12.2023
The Diner
I don't normally go out of my way to write reviews, but have Just had lunch here, service was appalling. Hot" drinks were tepid
Sheli McLaughlin
16.12.2023
The Diner
Portions small and over priced. Didn't have no pulled pork pizza or burgers. Food came out very slow and not together. 4 Desserts ordered. Had to ask for cutlery. 2 waffles came out but the chocolate pizzas didn't. The waffles had to ate as the chocolate pizzas we're taking forever. Had to complain as 2 children had ate there's and 2 were still waiting. The excuse given was that a chef was training.... on a Friday, bare in mind it wasn't busy thankfully!! In the end after 1/2 hour wait they came out and was told they were taken off the bill and we would recieve 10% off our main bill. Good job the chocolate pizzas were free as there were no bananas as they didn't have any, the strawberries sour, dough under cooked and the marshmallows chucked on the top!!

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Castle Quay, Castle St, Banbury OX16 5UN
The Diner