Housing Units

I've bought small household items whenever I've visited the store and large furniture items for delivery.Housing Units is a unique store which offers selective superb designer products. There is such a wide range of exceptional products under one roof where you'd be hard pressed to find anywhere else. The store displays look beautiful. The staff are welcoming. I challenge anyone to visit Housing units either on line or instore and not find something to buy or include on their wish list. Outstanding.The only reason I have given a 3 for location is for me to visit the store is a 6hour round trip. How lucky you are if you live nearer.

In the past few weeks I have been to multiple furniture stores for sofas and a dining table but nothing really caught my eye. I don’t know why I didn’t go to housing units first as I pretty much fell in love with every product on the shop floor and placed an order straightaway.A huge thank you to Abigail for her assistance today. She was friendly, welcoming and went above and beyond by helping me decide on colours that would match my decor at home from videos in my camera roll.Will definitely be back again!

A large modern centre for all manner of furniture and decor for the home. A small number of accessible parking spaces near the doors but neither door was automatic which made entering rather tricky. Inside many aisles were plenty wide enough for a wheelchair but there were also many which were narrow so navigating round the store had to be carefully done.Prices were very competitive with those I had checked online at other stores before travelling which was excellent. There was a wide range of manufacturers on display and many different styles which meant we had an enjoyable time browsing, buying a couple of leather recliners but then seeing what we intend to purchase next.The staff were wonderful, explaining the furniture in detail and really couldn't do enough to help.Finally to the cafe which again was lovely with freshly made food. A perfect end to a great afternoon out.I would highly recommend a visit to HU for anyone looking for anything for the home.

Purchased a table and 6 chairs, was dealt with ver professionally and without any hitches. Table was covered to stop any damage occurring whilst i waited for delivery. Delivery booking was within 2 weeks and the two guys were fab and to9k care when bringing it in.

Bought a fire for a media wall from Housing Units. The assistant could not have been more helpful. She spent time with us showing us the different options available, answering all our questions and helped us make an informed decision about the appliance. Would highly recommend. Fire looks amazing and we are very happy with our purchase

Love this place! Massive choice of household furniture and utensils. Excellent experience. The assistant was clear with all of the options available for our purchase. Our order was delivered and constructed as agreed with minimal disruption. Can't wait to return for our next purchase!

the best service I have received at the most stressful time of ones life when shifting a whole house. From ordering a sofa to getting delivered at the new address when no one can find it .. not only the staff was so helpful but the delivery staff WAS EXTREMELY UNDERSTANDING AND RESPECTFUL towards the new carpets and doors when shifting my beautiful sofa into the property and how they brought their own sheets to put down before they entered in, and all the advices given at the till point regarding the insurance and cover and how to look after it and not only that , the fact housing unit itself has the best way to look after their customers through their insurance policies. it might feel a lot to pay as an extra but the fact it has secured that amount for 5 years if they can't fix the problem , I think its absolutely brilliant. and I have literally not stopped telling this to anyone who's complimented my furniture.very happy n satisfied

We had a 2 hour journey to visit Housing Units just to look at some dining chairs. Wasn’t expecting it to be such a great place, with really friendly and helpful staff. Bought the chairs plus an unusual candle holder and had an enjoyable snack in the cafe before we left. Delivery was quick (within a few days) and all items packaged really well. It was well worth the long drive and we are very happy with our purchase.

At beginning this place seems lovely the staff at the showroom seem nice. However the after sales customer service is shocking. I ordered bedroom furniture costing over 5K. I had it delivered and every piece of the furniture had defect's/marks on. The delivery drivers had damaged my property. I called the customer service they advised me to email everything which I did. As a result of this I received a phone call from a representative who was unhelpful. He insisted of an engineer to come and rectify the issue. The engineer couldn’t resolve this causing me inconvenience. Very bad customer service I am in the process of complaint to Furniture Ombudsman.