Victory Windows

Seven windows and new front and back doors supplied and fitted by Victory Windows August 2022. At the first visit Keith took the measurements and provided guidance on how best to achieve the desired results. He quickly provided a detailed quotation by email. Once ordered the windows/doors were supplied and fitted very quickly. Jamie (who does the fitting) is Victory Windows’ secret weapon … he’s clearly very skilled at his job but he is also unfailingly cheerful in the face of the inevitable difficulties that arise when dealing with older properties. All in all I’m delighted with the new windows/doors which were fitted at a rental property and I consider the price I paid to represent very good value.

Beware of all the jokes and frivolity as it hides the owners incompetency! Keith was really helpful and kind and helped me to get a new double glazed unit with an hole for a cat flap, as I was having issues. Keith came to my home and measured up and getting the unit was really quick, I was delighted! However when it arrived the hole was so high up my cat would have needed stilts to use it, even the glazier mentioned it. When I told Keith it wasn't fit for purpose he informed me that he hadn't seen the cat and I hadn't specified the height and if I wanted a new unit I would need to pay! Personally I hadn't thought to specify the height as I had taken it as a given that I was dealing with a professional company who had fitted cat flaps before and would know that most cats aren't 5 ft tall! If I did need to specify than I should have been informed surely. Subsequently I am left having to get a builder in to build steps inside and outside of my home and instead of having a discreet cat flap I have a huge great structure!

Highly recommend Victory windowsHad a front door fitted almost a year ago. Really impressed with the work done. fitter was professional, friendly and quick in completing the job. Very happy with the whole service from start to finish.

Don’t touch this company with a barge pole. We have never, ever complained about a company who have done work for us, so be warned!!! Fitted two composite doors at a cost of nearly £2500, and weren’t interested when seals needed replacing, and door had dropped within a few months. After sales service non-existent. Contacted them so often and they couldn’t wait to put the phone down on us. Promised us it would get done, but after two years now nothing!!!!!Owners attitude is appalling. When eventually I got the doors fixed by another company they couldn’t believe how badly installed they were, and were keen to take photos of the shoddy work because they couldn’t believe their eyes. We paid for the cost ourselves another £300 plus.

Really great after service, parents had front and kitchen doors installed a while back. The hinges on the front door came loose. Rang up Keith and someone was sent right away to have the problem sorted.

Had 9 Windows installed by Jamie and Louis they are very professional left the job clean and tidy, pleased with the quality of the products. Thank you Keith for a job well done.

Disappointing service from a Keith. Had to chase for him to call and give a quote. Had left message with his overnight call service, but never returned call. Eventually rang in the day and arranged an appointment- no show. Rang again and he did show up. Gave a price and thus was agreed. Subsequently, no paperwork nor response to phone calls.

I am so pleased with these windows. Had 4 fitted of varying sizes and they look great. Jamie has been nothing but professional and friendly from the start, offering his expert advice and doing a great job. Tidy and reliable. They were completed within the day. Going to have a new back door now. Thank you Jamie.

Totally unprofessional.Made an appointment for a quote. Didn't even bother to attend - wasted morning.When I did contact the company, no apology and they wanted me to go to them.If your customer service is as good as your installation, then I'm glad I didn't waste my money on this outfit.Really poor.

I’m renovating a house to sell on, it needs several new windows and doors.I called Victory Windows, explained this and asked if their warranty would be transferable to the new owners.The reply was “not interested” and he hung up on me.Quite glad I didn’t get a chance to mention I also need windows for my own house as based on this I really wouldn’t be happy giving them any money at all.