Pristine Dry Cleaners & Laundry Service

Wish I had spent extra with someone else!Took my wedding dress here, got an amazing price. They took my dress and when I picked it up they had accidently undone some of th stiching. This is okay as I designed my dress and knew the dress maker would fix it. But They tried to fix it themselves but seeing it in the wrong place. Now I've tiny stitch wholes where there shouldn't have been. I understand their heart was in right place. I jus wished they called to let me know. It was also the worse pressing I've seen, they explained that it just wouldn't press. So I left very unhappy with my unpressed stitched up wrong dress. I called the shop and the shop owner was really really nice! She said she would press it again a few weeks before the wedding for free and appoligised. A year on i drop the dress off (feeling nervous) and collect it a week later and I've never been so shocked!!The lady in the shop was not the owner. But she was the rudest person I've ever met, and I work in retail. I can on and my dress was hanging from the ceiling. Yes you got it hanging! I asked her if she was happy with the result and she replied I don't care it's not my dress!" I asked if there was any damages and she replied "of course not!!" Realising she was just going to be rude I just wanted to leave with my dress

Have used Pristine many times for dry cleaning, washing and ironing. Very reliable, competitive prices and lovely friendly staff. Would definitely recommend.

Great staff. Great service. Simply the best.

Excellent service and very helpful friendly staff

Great service and friendly helpful team of staff. Thank you!

Best in Southend Essex

Very happy with the service and the high quality cleaning.

Can’t fault the service or quality of their work. Thank you.

Lovely people, great service!